DK Essential Managers: The Essential Manager's Manual

by Heller, Robert; Hindle, Tim

• ISBN13: 9780789435194
• ISBN10: 0789435195
• Format: Hardcover
• Copyright: 1998-11-09
• Publisher: DK Publishing, Inc.
• More Book Details
• Purchase Benefits

Summary

Featuring the guidance of Robert Heller and Tim Hindle, DK presents an easily accessible source for professionals to improve and master their management effectiveness. The Essential Manager's Manual is an 864-page instruction and advice manual on managing people, negotiating and 10 other crucial skills. Included in each section are 101 power management tips for success. From the college graduate to the seasoned manager, from the small business owner to corporate executives, any professional will benefit from DK's unique package of professional advice and graphic presentation.

Author Biography

Robert Heller is a leading authority on management consulting. He was the founding editor of Management Today, and as editorial director of Haymarket Publishing Group, supervised the launch of a number of highly successful magazines, including Campaign and Computing. He is the author of many acclaimed and worldwide bestselling books including The Naked Manager, Culture Shock, The Age of the Common Millionaire, The Way to Win (with Will Carling), The Complete Guide to Modern Management, and In Search of European Excellence. Tim Hindle is founder of the business language consulting firm, Working Words, which helps companies compose material in English and communicate their messages clearly to their intended audiences. He has been a contributor to The Economist since 1979 and was editor of EuroBusiness from 1994 to 1996. As editorial consultant and author, Tim Hindle has produced a number of titles including Pocket Manager, Pocket MBA, Pocket Finance, and a biography of Asil Nadir. The Sultan of Berkeley Square.

Table of Contents

INTRODUCTION	8	(6)
COMMUNICATING CLEARLY	14	(68)
LEARNING THE BASICS	18	(18)
EXCHANGING INFORMATION	36	(10)
ACQUIRING MORE SKILLS	46	(20)
COMMUNICATING FOR RESULTS	66	(16)
MANAGING TIME	82	(68)
UNDERSTANDING TIME	86	(10)
PLANNING FOR SUCCESS	96	(14)
MAKING INSTANT CHANGES	110	(32)
MANAGING THE TIME OF OTHERS	142	(8)
MAKING DECISIONS	150	(68)
ANALYZING DECISION-MAKING	154	(12)
REACHING A DECISION	166	(34)
IMPLEMENTING A DECISION	200	(18)
DELEGATING SUCCESSFULLY	218	(68)
UNDERSTANDING DELEGATION	222	(10)
DELEGATING EFFECTIVELY	232	(20)
MONITORING PROGRESS	252	(24)
IMPROVING SKILLS	276	(10)
MOTIVATING PEOPLE	286	(68)
ANALYZING MOTIVATION	290	(10)
BUILDING UP MOTIVATION	300	(16)
GETTING THE BEST FROM PEOPLE	316	(24)
REWARDING ACHIEVEMENT	340	(14)
MANAGING TEAMS	354	(68)
UNDERSTANDING HOW TEAMS WORK	358	(14)
SETTING UP A TEAM	372	(12)
IMPROVING TEAM EFFICIENCY	384	(24)
WORKING FOR THE FUTURE	408	(14)
MANAGING MEETINGS	422	(68)
USING MEETINGS EFFECTIVELY	426	(14)
PREPARING FOR A MEETING	440	(14)
ATTENDING A MEETING	454	(12)
CHAIRING A MEETING	466	(24)
PRESENTING SUCCESSFULLY	490	(68)
PREPARING A PRESENTATION	494	(30)
PREPARING YOURSELF	524	(10)
DELIVERING A PRESENTATION	534	(10)
HANDLING AN AUDIENCE	544	(14)
NEGOTIATING SUCCESSFULLY	558	(68)
PREPARING FOR A NEGOTIATION	562	(24)
CONDUCTING A NEGOTIATION	586	(18)
CLOSING A NEGOTIATION	604	(22)
INTERVIEWING PEOPLE	626	(68)
PREPARING FOR AN INTERVIEW	630	(30)
CONDUCTING AN INTERVIEW	660	(18)
ANALYZING AN INTERVIEW	678	(16)
MANAGING CHANGE	694	(68)
UNDERSTANDING CHANGE	698	(10)
PLANNING CHANGE	708	(26)
IMPLEMENTING CHANGE	734	(14)
CONSOLIDATING CHANGE	748	(14)
MINIMIZING STRESS	762	(68)
UNDERSTANDING STRESS	766	(14)
ANALYZING THE CAUSES OF STRESS	780	(14)
DEALING WITH STRESS AT WORK	794	(28)
TAKING ACTION AT HOME	822	(8)
INDEX	830	(32)
ACKNOWLEDGMENTS	862