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Preface to the Second Edition | p. xi |
Considering CA | p. 1 |
Introducing the CA Paradigm | p. 3 |
What is 'conversation analysis'? | p. 3 |
The emergence of conversation analysis | p. 5 |
The development of conversation analysis | p. 7 |
Why do conversation analysis? | p. 9 |
Contrastive properties | p. 9 |
Requirements | p. 10 |
Rewards | p. 10 |
Purpose and plan of the book | p. 11 |
Exercise | p. 13 |
Recommended reading | p. 13 |
Notes | p. 13 |
Three Exemplary Studies | p. 14 |
Harvey Sacks' first lecture | p. 14 |
Schegloff's 'sequencing in conversational openings' | p. 16 |
Schegloff and Sacks on 'opening up closings' | p. 18 |
Discussion | p. 23 |
Exercise | p. 25 |
Recommended reading | p. 25 |
Notes | p. 25 |
Ideas and Evidence in CA Research | p. 26 |
CA's 'image' | p. 26 |
A 'dialogue of ideas and evidence' | p. 27 |
Ideas | p. 29 |
Evidence | p. 31 |
Understanding | p. 32 |
CA's emic interests | p. 34 |
A 'specimen perspective' | p. 35 |
A logic of induction? | p. 36 |
CA's rationale | p. 38 |
Exercise | p. 39 |
Recommended reading | p. 40 |
Notes | p. 41 |
CA and Different Disciplinary Agendas | p. 42 |
CA and ethnomethodology | p. 43 |
Membership categorization analysis (MCA) | p. 45 |
Ethnomethodological critiques of CA | p. 47 |
CA and linguistics | p. 50 |
CA and discursive psychology | p. 54 |
CA and 'critical' approaches to discourse and interaction | p. 57 |
CA and feminist concerns | p. 60 |
Exercise | p. 63 |
Recommended reading | p. 64 |
Notes | p. 64 |
Producing Data | p. 65 |
Collecting/Producing Recordings | p. 67 |
Research design | p. 67 |
'Naturalism' | p. 68 |
Sampling issues | p. 69 |
Audio or video | p. 71 |
Recordings and other sources of information | p. 73 |
Hunting for data | p. 78 |
Consent | p. 79 |
Radio/TV broadcasts | p. 81 |
Existing recordings | p. 82 |
Making field recordings: social issues | p. 82 |
Making field recordings: technical issues | p. 88 |
Exercise | p. 90 |
Recommended reading | p. 91 |
Notes | p. 91 |
Transcribing Talk-in-Interaction | p. 93 |
What is involved in 'transcription' | p. 93 |
The functions of transcripts | p. 95 |
Elements in constructing transcript files | p. 96 |
Time, date, and place of the original recording | p. 97 |
Identification of the participants | p. 97 |
Words as spoken | p. 98 |
Sounds as uttered | p. 99 |
Inaudible or incomprehensible sounds or words | p. 100 |
Spaces/silences | p. 101 |
Overlapped speech and sounds | p. 103 |
Pace, stretches, stresses, volume, etc. | p. 104 |
Formatting issues | p. 105 |
Adding visual information | p. 108 |
Translation | p. 109 |
Practical issues | p. 110 |
Software support: Transana | p. 112 |
Learning to transcribe | p. 113 |
Exercise | p. 114 |
Recommended reading | p. 114 |
Notes | p. 114 |
Analysing Data | p. 117 |
Analytic Strategies | p. 119 |
How to begin | p. 120 |
Questions to ask and areas to consider | p. 122 |
A general strategy for data exploration | p. 124 |
A data fragment | p. 126 |
Four types of interactional organization | p. 128 |
Turn-taking organization | p. 128 |
Sequence organization | p. 130 |
Repair organization | p. 133 |
The organization of turn-design | p. 136 |
Discussion | p. 140 |
Data sessions | p. 140 |
Exercise | p. 142 |
Recommended reading | p. 143 |
Notes | p. 143 |
Elaborating the Analysis | p. 144 |
On comparison in CA | p. 144 |
Data selection in analytic elaboration | p. 146 |
Theoretical sampling | p. 147 |
Comprehensive data treatment | p. 147 |
Generalization | p. 149 |
Demonstration | p. 151 |
On countability: quantitative CA? | p. 157 |
The case for case-by-case analysis | p. 162 |
An illustration | p. 162 |
A general strategy for data elaboration | p. 164 |
Notes on the analysis of visual data | p. 165 |
Exercise | p. 168 |
Recommended reading | p. 169 |
Notes | p. 169 |
Applied CA | p. 171 |
Applied CA: Institutional Interaction | p. 173 |
CA - 'pure' and 'applied' | p. 174 |
'Conversation' versus 'institutional interaction' | p. 174 |
Turn-taking, questioning, and 'control' | p. 177 |
Using CA to study institutional practices | p. 179 |
Demonstration: standardized survey interviewing | p. 182 |
Exercises | p. 191 |
Recommended reading | p. 192 |
Notes | p. 192 |
Applied CA: Local Rationalities, Formal Knowledge, and Critical Concerns | p. 194 |
On the usability of CA findings | p. 194 |
Plans, practices, and accounts | p. 197 |
Examples of 'applied CA' 1: studies of 'impaired' communication | p. 198 |
Examples of 'applied CA' 2: 'human-computer interaction' and 'workplace studies' | p. 202 |
Examples of 'applied CA' 3: Feminist CA studies | p. 206 |
Doing CA: 'pure' and 'applied' | p. 209 |
Conclusion | p. 211 |
Exercise | p. 212 |
Recommended reading | p. 212 |
Notes | p. 212 |
Appendices | p. 213 |
Transcription Conventions | p. 215 |
Glossary | p. 217 |
Tips for Presentations and Publications | p. 220 |
Bibliography | p. 223 |
Index | p. 243 |
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