Driving Strategy to Execution Using Lean Six Sigma: A Framework for Creating High Performance Organizations

by Plenert; Gerhard J.

• ISBN13: 9781439867136
• ISBN10: 1439867135
• eBook ISBN(s): 9781466563506
• Additional ISBN(s): 9781439867174
• Edition: 1st
• Format: Hardcover
• Copyright: 2012-04-11
• Publisher: CRC Press
• More Book Details

Summary

This book is not only about understanding business strategy development; it also provides the tools for strategy execution. Offering a current perspective on the importance of developing an integrated strategy for change, the text presents proven implementation tools, in the tradition of Lean and Six Sigma, needed to navigate, design, and execute the strategic plan. Demonstrating how a well-developed strategy generates excitement within an organization, the authors present insights on implementation tools from a goal setting, building measures, balanced scorecard, and aligning actions perspective.

Table of Contents

Preface	p. xi
Acknowledgments	p. xiii
Introduction	p. xvii
Organizational Framework
Current and Future Organizational Trends	p. 3
The Role of Strategy in Organizing Change	p. 15
Summary
Strategic Models: A Plethora of Options	p. 21
Summary
The Strategic Process	p. 29
Vision versus Mission Strengths, Weaknesses, Opportunities, and Threats
Organizational Performance Model
Culture and Orientation of the Organization	p. 47
Summary
Strategy Alignment and Deployment/Strategy Execution	p. 53
Summary
Organizational Performance Measures	p. 63
The Measurement-Motivation Relationship
Measurement
Customer Quality
Productivity Thinking and Value-Added Thinking
Benchmarking
How Should We Measure?
Summary
An Integrated Strategic Model	p. 79
Summary
Executing the Strategy
Visioning/Scenario Modeling	p. 89
Visioning and Scenario Planning
Leadership Orientation
The Orientation Briefing
A "Homework" Assignment for Visioning Exercise Workshop Attendees
The Workshop
Step 5
Summary
Breakthrough Thinking
Concept Management
Vision/Mission/Customer Identification/Priorities/End State/Goals	p. 111
Core Competencies
The Vision Statement
The Mission Statement
Defining the Customer
The Change Process
The Strategy
Strategy Models
Developing the Strategy: Priorities
Goal Characteristics
Target Implementation
When Goals Don't Work
The End State Statement
Summarizing the Lessons Learned in This Chapter Using an Example
Summary
Priority-Based Strategies/Metrics That Measure/Tasks	p. 145
Objectives/Strategies
Metrics Statements
Tasks/Action Items
An Examples
Summary
Governance/Performance Reviews/Cascading/Communication	p. 157
Governance Plan
Performance Reviews
Scorecard Report
Dashboard Report
Problem-Solving Status Report
Wrap-Up Discussion on the SPR
Cascading the Strategy Map
Communication Plan
Summary
"Moving the Needle" by Executing with Lean/Six Sigma	p. 177
Lean Definition
Executing Using Lean
Executing the Rapid Improvement Event
Moving the Needle
Summary
Repeating the Strategic Cycle	p. 189
Summary
World Class Strategy Status
Defining and Establishing World Class Status	p. 197
Summary and Conclusion	p. 205
About the Authors	p. 207
Index	p. 211
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