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Purchase Benefits
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Preface | p. xi |
Acknowledgments | p. xiii |
Introduction | p. xvii |
Organizational Framework | |
Current and Future Organizational Trends | p. 3 |
The Role of Strategy in Organizing Change | p. 15 |
Summary | |
Strategic Models: A Plethora of Options | p. 21 |
Summary | |
The Strategic Process | p. 29 |
Vision versus Mission Strengths, Weaknesses, Opportunities, and Threats | |
Organizational Performance Model | |
Culture and Orientation of the Organization | p. 47 |
Summary | |
Strategy Alignment and Deployment/Strategy Execution | p. 53 |
Summary | |
Organizational Performance Measures | p. 63 |
The Measurement-Motivation Relationship | |
Measurement | |
Customer Quality | |
Productivity Thinking and Value-Added Thinking | |
Benchmarking | |
How Should We Measure? | |
Summary | |
An Integrated Strategic Model | p. 79 |
Summary | |
Executing the Strategy | |
Visioning/Scenario Modeling | p. 89 |
Visioning and Scenario Planning | |
Leadership Orientation | |
The Orientation Briefing | |
A "Homework" Assignment for Visioning Exercise Workshop Attendees | |
The Workshop | |
Step 5 | |
Summary | |
Breakthrough Thinking | |
Concept Management | |
Vision/Mission/Customer Identification/Priorities/End State/Goals | p. 111 |
Core Competencies | |
The Vision Statement | |
The Mission Statement | |
Defining the Customer | |
The Change Process | |
The Strategy | |
Strategy Models | |
Developing the Strategy: Priorities | |
Goal Characteristics | |
Target Implementation | |
When Goals Don't Work | |
The End State Statement | |
Summarizing the Lessons Learned in This Chapter Using an Example | |
Summary | |
Priority-Based Strategies/Metrics That Measure/Tasks | p. 145 |
Objectives/Strategies | |
Metrics Statements | |
Tasks/Action Items | |
An Examples | |
Summary | |
Governance/Performance Reviews/Cascading/Communication | p. 157 |
Governance Plan | |
Performance Reviews | |
Scorecard Report | |
Dashboard Report | |
Problem-Solving Status Report | |
Wrap-Up Discussion on the SPR | |
Cascading the Strategy Map | |
Communication Plan | |
Summary | |
"Moving the Needle" by Executing with Lean/Six Sigma | p. 177 |
Lean Definition | |
Executing Using Lean | |
Executing the Rapid Improvement Event | |
Moving the Needle | |
Summary | |
Repeating the Strategic Cycle | p. 189 |
Summary | |
World Class Strategy Status | |
Defining and Establishing World Class Status | p. 197 |
Summary and Conclusion | p. 205 |
About the Authors | p. 207 |
Index | p. 211 |
Table of Contents provided by Ingram. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.