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Acknowledgements | p. ix |
Author's note | p. xi |
Positioning and mapping the territory of human service mishaps and misdeeds | |
The shadow world | p. 3 |
Ideals, actors and actions | p. 22 |
Mishaps and misdeeds through a law lens | |
Public law of general application | p. 49 |
Public law of particular relevance to the human services | p. 68 |
Private law and suits | p. 87 |
Private law - negligence | p. 104 |
Private law - other torts and civil actions | p. 125 |
Legal processes, quasi and indirect legal scrutiny | p. 140 |
Mishaps and misdeeds through a human services lens | |
Service delivery - screening, assessment and planning | p. 165 |
Service delivery - implementation and closure | p. 185 |
Information and records management | p. 208 |
Relationships, rifts and reactions | p. 234 |
Mishaps and misdeeds through a unified lens | |
The consequences lottery | p. 249 |
Coda | p. 267 |
Appendix: Finding the law and cases | p. 275 |
References | p. 278 |
Index | p. 305 |
Table of Contents provided by Ingram. All Rights Reserved. |
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