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What is included with this book?
Patti “Louise” Ruby, an Indianapolis native, was born to work on a computer. In junior high, she took a class in the programming language Fortran. She excelled and enjoyed the class: The die was cast. Patti went through several jobs as a programmer and then became a consultant. In the late ’90s, Patti was part-owner of an antique mall, and coincidentally found a Web site called AuctionWeb (the original eBay). She was fascinated by the concept, and began selling on the site. She also became an integral part of the chat rooms, which initially served as loose customer support where users helped other users. Patti’s ease with computers helped many a new user feel comfortable on the boards — and with using the AuctionWeb system. In February 1997, Patti was hired as AuctionWeb’s second Customer Support Representative. In this position, she became the main interface between the engineering staff and the user community, where she communicated members’ “bug” reports and suggestions for site enhancements. When AuctionWeb became the new eBay site in the fall of 1997, she headed up a “live” question-and-answer board that was set up to help members make the transition between platforms.
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.