Educause Leadership Strategies, Information Alchemy The Art and Science of Knowledge Management

by Bernbom, Gerry

• ISBN13: 9780787950118
• ISBN10: 0787950114
• Edition: 1st
• Format: Paperback
• Copyright: 2000-10-16
• Publisher: Jossey-Bass

Summary

"Full of advocacy and analysis on the application of knowledge management to universities. This book will provide a great start." --Thomas H. Davenport, director, Andersen Consulting Institute for Strategic Change, and professor, Boston University School of Management "An important introduction for campus administrators to the rapidly evolving discipline of knowledge management." --James J. Duderstadt, president emeritus, University of Michigan, and director, Millennium Project Written for university presidents, college deans, program directors, and other leaders in higher education, Information Alchemy presents a foundational introduction to knowledge management and its growing significance to campuses everywhere. Each chapter addresses a critical aspect of knowledge management, identifies key strategic issues, and offers practical advice and guidance on how such issues might be addressed on an institutional or departmental level. Since knowledge management is an interdisciplinary field of study and practice, the authors in this volume represent a rich array of backgrounds, disciplines, and organizational affiliations. Their expertise and insights will help readers to make sense of the information revolution and become thoughtful leaders of knowledge management.

Author Biography

GERALD BERNBOM is director of research and academic computing at Indiana University.

Table of Contents

List of Tables and Figures	xi
Preface	xiii
Gerald Bernbom
Acknowledgments	xvii
The Authors	xix
Applying Corporate Knowledge Management Practices in Higher Education	1	(24)
Jillinda J. Kidwell
Karen M. Vander Linde
Sandra L. Johnson
Knowledge Management in Higher Education	25	(18)
Blaise Cronin
Elisabeth Davenport
Knowledge Discovery in a Networked World	43	(24)
Peter Lyman
Databases, Information Architecture, and Knowledge Discovery	67	(14)
Patricia M. Wallace
Donald R. Riley
Revaluing Records: From Risk Management to Enterprise Management	81	(18)
Anne J. Gilliland-Swetland
Case Study: Knowledge Management Alleviates the Computing Support Crisis at Indiana University	99	(16)
Brian D. Voss
A Knowledge Management Action Agenda	115	(8)
Gerald Bernbom
Index	123