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CHAPTER 1: The Small Groups in Everyone’s Life
CHAPTER 2: Human Communication Processes in the Small Group Context
CHAPTER 3: The Small Group as a System
CHAPTER 4: Diversity and the Effects of Culture
CHAPTER 5: The Members and Their Roles
CHAPTER 6: Communication and Group Culture: Tensions, Fantasy, Socialization, Norms, and Climate
CHAPTER 7: Leading Small Groups: Theoretical Perspectives
CHAPTER 8: Leading Small Groups: Practical Tips
CHAPTER 9: Problem Solving and Decision Making in Groups: Theoretical Perspectives
CHAPTER 10: Problem Solving and Decision Making in Groups: Practical Tips and Techniques
CHAPTER 11: Managing Conflict in the Small Group
CHAPTER 12: Tools for Assessing and Evaluating Groups
APPENDIX A: Preparing for Problem-Solving Discussions: Informational Resources for the Group
APPENDIX B: Making Public Presentations of the Group’s Output
