Top
Acknowledgements
Preface
Dedication
About the Author
List of Abbreviations
Chapter1 Overview of Long-Term Care
Chapter2 Long-Term Care Policy: Past, Present, and Future
Chapter3 The Long-Term Care Industry
Part II
Chapter4 Legal Environment
Chapter5 Regulation and Enforcement
Chapter6 Financing and Reimbursement
Part III
Chapter7 Organization, Environment, and Culture Change
Chapter8 Social Services, Admission, and Discharge
Chapter9 Medical Care, Nursing, and Rehabilitation
Chapter10 Recreation and Activities
Chapter11 Dietary Services
Chapter12 Plant and Environmental Services
Chapter13 Administrative and Information Systems
Part IV
Chapter14 Effective Governance, Leadership, and Management
Chapter15 Effective Human Resource Management
Chapter16 Effective Marketing Management
Chapter17 Effective Financial Management
Chapter18 Effective Quality and Productivity Management
Part V
Case1 A Central American Immigrant Couple
Case2 A Legal and Ethical Dilemma
Case3 Abusive Spouse
Case4 Advance Directives
Case5 A Love Triangle
Case6 Wound Care at Mountainview Nursing Center
Case7 Implementing Culture Change in Food Service
Case8 Evacuation of Angel Care Center
Case9 Tug-of-War with the Director of Nursing
Case10 Corporate Compliance at Mid-Atlantic Care Centers
Case11 Chapel Square Health Care Center: Workforce Diversity
Case12 Start-up of Blissful Gardens
Glossary
