Effective Teamwork Practical Lessons from Organizational Research

by West, Michael A.

• ISBN13: 9780470974988
• ISBN10: 0470974982
• Edition: 3rd
• Format: Hardcover
• Copyright: 2012-01-30
• Publisher: Wiley-Blackwell

Summary

Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the necessary guidance and tools to build and maintain effective teamwork strategies. A new edition of a bestselling book on teamwork from an acknowledged leader in the field Offers a unique integration of rigorous research with practical guidance to develop effective leadership teams Features new chapters on virtual teams and top management teams, plus contemporary themes of ethics and values Utilizes research based on positive psychology techniques

Author Biography

Michael West is Professor of Organizational Psychology at Lancaster University Management School, UK. Previously Executive Dean of Aston Business School, he has authored, edited or co-edited seventeen books. He has also published over 200 articles for scientific and practitioner publications, and numerous chapters in scholarly books. He is a Fellow of the British Psychological Society (BPS), the American Psychological Association (APA), the Society for Industrial & Organizational Psychology (SIOP), the British Academy of Management (BAM) and the Chartered Institute of Personnel and Development (CIPD).

Table of Contents

Acknowledgements	p. xi
Team Effectiveness	p. 1
Creating Effective Teams	p. 3
Task and Social Elements of Team Functioning	p. 6
Team Effectiveness	p. 7
Key Revision Points	p. 12
Further Reading	p. 12
Web Resources	p. 12
Real Teams Work	p. 13
Why Work in Teams?	p. 17
Barriers to Effective Teamwork	p. 21
What is a Team?	p. 27
What do Teams do?	p. 29
How can we build Effective Teams?	p. 31
Conclusions	p. 35
Key Revision Points	p. 37
Further Reading	p. 37
Web Resources	p. 38
Developing Teams	p. 39
Creating Teams	p. 41
Personality and Ability	p. 43
Teamwork Skills	p. 49
Diversity of Team Members	p. 52
Benefiting from Team Diversity	p. 57
Implications of Diversity	p. 58
Key Revision Points	p. 59
Further Reading	p. 59
Web Resources	p. 59
Leading Teams	p. 60
The Three Team Leadership Tasks	p. 61
The Three Elements of Leading Teams	p. 63
Tripwires for Team Leaders	p. 77
Developing Team Leadership Skills	p. 79
Self-managing or Shared Leadership Work Teams	p. 84
Key Revision Points	p. 85
Further Reading	p. 85
Web Resources	p. 86
Team Training	p. 87
The Stages of Team Development	p. 89
Types of Team Training Interventions	p. 91
Conclusions	p. 101
Key Revision Points	p. 102
Further Reading	p. 102
Web Resources	p. 102
Team Working	p. 105
Setting Team Direction	p. 107
Team Objectives	p. 107
The Elements of Team Vision	p. 113
Strategy for Teams	p. 115
Key Revision Points	p. 117
Further Reading	p. 117
Web Resources	p. 118
Team Playing	p. 119
Interaction	p. 120
Information Sharing	p. 124
Influencing and Decision Making	p. 125
Creating Safety in Teams	p. 131
Key Revision Points	p. 133
Further Reading	p. 134
Web Resources	p. 134
Team Quality Management	p. 135
Groupthink	p. 136
Team Pressures to Conform	p. 138
Obedience to Authority	p. 139
Team Defence Mechanisms	p. 139
Commitment to Quality	p. 141
Task Focus/Constructive Controversy	p. 142
Encouraging Constructive Controversy in Teams	p. 143
Conclusion	p. 151
Key Revision Points	p. 152
Further Reading	p. 153
Web Resources	p. 153
Creative Team Problem Solving	p. 155
Team Innovation	p. 156
Creative Problem Solving in Teams	p. 160
Techniques for Promoting Creativity within a Team	p. 162
Using Creativity Techniques in Team Meetings	p. 166
Other Influences on Team Innovation	p. 167
Key Revision Points	p. 170
Further Reading	p. 170
Web Resources	p. 171
Team Support	p. 172
The Emotional Life of Teams	p. 174
Social Support	p. 176
Support for Team Member Growth and Development	p. 182
Balance between Home and Work Life	p. 184
Social Climate	p. 184
Conclusions	p. 186
Key Revision Points	p. 187
Further Reading	p. 187
Web Resources	p. 187
Conflict in Teams	p. 188
Team Conflicts	p. 188
Types of Team Conflict	p. 189
Resolving Team Conflicts	p. 189
Organizational Causes of Conflict	p. 191
Interpersonal Conflicts	p. 193
Difficult Team Members	p. 195
Key Revision Points	p. 198
Further Reading	p. 198
Web Resources	p. 198
Teams in Organizations	p. 199
Teams in Organizations	p. 201
Introducing Team-based Working (TBW)	p. 202
The Relationship between Teams and their Organizations	p. 205
What do Teams need from their Organizations?	p. 207
The Role of Human Resource Management (HRM)	p. 209
What do Organizations require from Teams?	p. 213
Bridging across Teams	p. 216
Conclusions	p. 219
Key Revision Points	p. 219
Further Reading	p. 220
Web Resources	p. 220
Virtual Team Working	p. 221
What is Virtual Team Working?	p. 225
Advantages and Disadvantages of Virtual Teams	p. 227
How to Develop Effective Virtual Team Working	p. 228
Lifecycle of Virtual Teams	p. 235
Conclusion	p. 238
Key Revision Points	p. 239
Further Reading	p. 239
Web Resources	p. 240
Top Management Teams	p. 241
Task Design	p. 243
Team Effort and Skills	p. 245
Organizational Supports	p. 248
Top Management Team Processes	p. 251
Top Team Participation	p. 254
Corporate Social Responsibility	p. 255
Top Team Meetings	p. 257
Conflict	p. 262
CEO Leadership	p. 263
Conclusions	p. 266
Key Revision Points	p. 268
Further Reading	p. 268
Web Resources	p. 268
References	p. 269
Author Index	p. 286
Subject Index	p. 292
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