E-Government and E-Services (EGES) | |
Preface | p. 3 |
Interoperability | |
Narrowing the Gap between Open Standards Policy and Practice: The Dutch E-Government Experience | p. 7 |
Evaluation of WS-* Standards Based Interoperability of SOA Products for the Hungarian e-Government Infrastructure | p. 19 |
Providing Adaptive and Evolving Government E-Services through Citizen-Centric Process Views | p. 32 |
Participation | |
Hands-On Guideline for E-Participation Initiatives | p. 49 |
Virtual Communities as a Mechanism for Sustainable Coordination within the South African Public Sector | p. 62 |
Adoption and Diffusion | |
Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services | p. 79 |
Diffusing the Ubuntu Philosophy into E-Government: A South African Perspective | p. 94 |
Back-End Transformation | |
Transformative and Innovative E-Gov for the Next Generation: Linkages of Back Offices for One-Stop Portal | p. 111 |
The Influence of Resource Dependency Tolerance on Inter-organisational Alliance Governance | p. 125 |
Content Management Implemented as Shared Service: A Public Sector Case Study | p. 138 |
New Applications | |
Process Modeling Semantics for Complex Business Environments | p. 155 |
A Role-Involved Conditional Purpose-Based Access Control Model | p. 167 |
Global Information Systems Processes (GISP) | |
Preface | p. 183 |
Global Case Studies on Process Design Issues | |
Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF'S Portal Implementation Experience | p. 187 |
User's Satisfaction of Kuwait E-Government Portal: Organization of Information in Particular | p. 201 |
ICT-Based Improvement of Construction Procurement Process | p. 210 |
The Case for Improvisation in Information Security Risk Management | p. 220 |
Globalized Process Design | |
BPM-in-the-Large-Towards a Higher Level of Abstraction in Business Process Management | p. 233 |
When Global Process Fails: A Grounded Theory Study of a Case from Agile Engagement to Compulsive Outsourcing | p. 245 |
Author Index | p. 259 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.