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9780789013590

Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium

by ;
  • ISBN13:

    9780789013590

  • ISBN10:

    0789013592

  • Format: Hardcover
  • Copyright: 2001-10-25
  • Publisher: Routledge

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Summary

This comprehensive volume is a very practical guide to help law librarians cope with rapidly changing technology and increasing demands for services. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium suggests innovative ways law librarians can rethink such traditional areas of concern as educating library users, handling difficult or disruptive patrons, and answering reference questions. In addition to finding ways that technology can help make law libraries safer, more efficient, and more user-friendly, this useful volume offers solutions for the special problems posed by new technology.

Table of Contents

Introduction-Facing Library Problems: Solutions for the Millennium 1(4)
John D. Edwards
Patrons and the PC: What Problems Should Reference Librarians Solve?
5(14)
James E. Duggan
Problem Patrons and Library Security
19(22)
Donald A. Arndt, Jr.
All in a Day's Work: What's a Reference Librarian to Do?
41(16)
Sandra B. Placzek
Creating and Using Web Resources to Train Attorneys: An Experience with the State Bar
57(18)
W. David Gay
Jim Jackson
Taking Time for Legal Research Instruction at the Reference Desk
75(24)
Paul A. Arrigo
Law Library Tours in an Information Age: Format, Effectiveness and Function
99(16)
Deborah M. Keene
Holliday Gordon
Making Electronic Resources Available to Patrons
115(18)
Robert M. Linz
Enhancing Reference Services Through Technology
133(14)
Beth Smith
``Library Police'': Drafting and Implementing Enforceable Library Rules
147(18)
Jessie L. Cranford
How to Avoid the Unauthorized Practice of Law at the Reference Desk
165(16)
Charles J. Condon
User Fees in Academic Law Libraries
181(26)
Kumar Percy
Staffing the Reference Desk: Improving Service Through Cross-Training and Other Programs
207(14)
Margaret McDermott
Index 221

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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