Emotional Design: Why We Love (or Hate) Everyday Things

by Norman, Don

• ISBN13: 9780465051366
• ISBN10: 0465051367
• Format: Paperback
• Copyright: 2005-05-11
• Publisher: HACHETTE

Summary

Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, as Donald Norman amply demonstrates in this fascinating book, which has garnered acclaim everywhere fromScientific AmericantoThe New Yorker.Emotional Designarticulates the profound influence of the feelings that objects evoke, from our willingness to spend thousands of dollars on Gucci bags and Rolex watches, to the impact of emotion on the everyday objects of tomorrow.Norman draws on a wealth of examples and the latest scientific insights to present a bold exploration of the objects in our everyday world.Emotional Designwill appeal not only to designers and manufacturers but also to managers, psychologists, and general readers who love to think about their stuff.

Author Biography

Donald A. Norman is professor of computer science and psychology at Northwestern University and co-founder of the Nielsen Norman Group, a consulting firm that promotes human-centered products and services.

Table of Contents

Prologue: Three Teapots	p. 3
The Meaning of Things
Attractive Things Work Better	p. 17
The Multiple Faces of Emotion and Design	p. 35
Design in Practice
Three Levels of Design: Visceral, Behavioral, and Reflective	p. 63
Fun and Games	p. 99
People, Places, and Things	p. 135
Emotional Machines	p. 161
The Future of Robots	p. 195
Epilogue: We Are All Designers	p. 213
Personal Reflections and Acknowledgments	p. 229
Notes	p. 235
References	p. 243
Index	p. 249
Table of Contents provided by Ingram. All Rights Reserved.