Emotions in Organizational Behavior

by Härtel, Charmine E.J.; Zerbe, Wilfred J.; Ashkanasy, Neal M.

• ISBN13: 9781410611895
• ISBN10: 1410611892
• Copyright: 2005-01-03
• Publisher: LAWRENCE ERLBAUM ASSOCIATES, INC.

Summary

This edited volume looks at the range of research on emotions within an organizational behavior framework and is organized in terms of the individual and interpersonal and organizational levels. Particular emphasis was made to bring in leading researcher

Table of Contents

Foreword

Preface

Organizational Behavior: An Emotions Perspective

Organizational Behavior and Emotions

Emotions: From "Ugly Duck" Via "Invisible Asset" Toward an Ontological Re-Framing

The Individual Within the Organization

"You Wait Until You Get Home": Emotional Regions, Emotional Process Work, and the Role of Onstage and Offstage Support

The Role of Emotion in Employee Counterproductive Work Behavior: Integrating the Psychoevolutionary and Constructivist Perspective

Emotional Experience of Individualist-Collectivist Workgroups: Findings From a Study of 14 Multinationals Located in Australia

A Bounded Emotionality Perspective on the Individual in the Organization

The Interpersonal Within the Organization

Individual and Group Affect in Problem-Solving Workgroups

Nonsense Makes Sense: Humor in Social Sharing of Emotion at the Workplace

Understanding Cross-Cultural Negotiation: A Model Integrating Affective Events Theory and Communication Accommodation Theory

A Bounded Emotionality Perspective on Interpersonal Behavior in Organizations

Organizational Processes, Structures, and Design

A Reconceptualization of the Emotional Labor Construct: On the Development of an Integrated Theory of Perceived Emotional Dissonance and Emotional Labor

Toward Understanding Emotional Management at Work: A Quantitative Review of Emotional Labor Research

The Interaction Effect of Emotional Intelligence and Emotional Labor on Job Satisfaction: A Test of Holland's Classification of Occupations

The Relationship With Patients: "Emotional Labor" and Its Correlates in Hospital Employees

A Bounded Emotionality Perspective on Work Characteristics

Organizational Change and Changing Organizations

Emotion Management to Facilitate Strategic Change and Innovation: How Emotional Balancing and Emotional Capability Work Together

Managing Emotion: A New Role for Emergent Group Leaders

For Better or for Worse: Organizational Culture and Emotions

A Bounded Emotionality Perspective on Organizational Change and Culture

What an Emotions Perspective of Organizational Behavior Offe

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