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9781841122335

Empowerment Leading 08.10

by
  • ISBN13:

    9781841122335

  • ISBN10:

    1841122335

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2002-04-03
  • Publisher: Capstone

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Supplemental Materials

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Summary

Fast track route to mastering empowerment and releasing the full potential of all employees Covers the key areas of empowerment from understanding how to maximise employee potential and learning how to delegate, coach, and trust, to communicating vision and objectives and the role of the manager as a leader and empowerer Examples and lessons from some of the world's most successful businesses, including P Mary Kay Cosmetics, Toyota and Marriott Hotels, and ideas from the smartest thinkers, including Kenneth Blanchard, David Logan, Kenneth Murrell, Tom Peters, and Robert E Quinn Includes a glossary of key concepts and a comprehensive resources guide

Author Biography

ROGER CARTWRIGHT is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India

Table of Contents

Introduction to Express Exec
Introduction to Empowerment
What is Empowerment?
The Evolution of Empowerment
Empowerment and The E-Dimension
The Global Implications of Empowerment
Empowerment - The State of the Art
Empowerment Success Stories
Key Concepts and Thinkers
Resources
Ten Steps to Empowerment
Frequently Asked Questions (FAQs)
Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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