The End of Management and the Rise of Organizational Democracy

by Cloke, Kenneth; Goldsmith, Joan

• ISBN13: 9780787959128
• ISBN10: 078795912X
• Edition: 1st
• Format: Paperback
• Copyright: 2002-01-31
• Publisher: Jossey-Bass

Summary

There is a search in process for a new context and paradigm for the organization of the future-an organization that must be capable of producing high-quality, competitive products that satisfy customers without destroying the planet or degrading human life. "The End of Management and the Rise of Organizational Democracy" calls for a radical set of organizational development initiatives that will combat the destructive forces of globalization, put an end to authoritarian, paternalistic management, and move organizations toward a new "organizational democracy." Kenneth Cloke and Joan Goldsmith detail the practical opportunities, alternatives, and models for these new organizations and challenge leaders to transform their workplace environment into one shaped by a context of values, ethics, and integrity. They reveal how a combination of collaboration, self-management, and organizational democracy can break down long-standing boundaries and foster the far-reaching, sustainable changes critical to success in the twenty-first century.

Author Biography

<B>Kenneth Cloke</b> is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. <B>Joan Goldsmith </b>is an <BR> organizational consultant and educator specializing in leadership development and organizational change. <BR> <B>Cloke </b>and <B>Goldsmith</b> draw on more than thirty years of practical experience in organizational consulting with hundreds of organizations in the United States and internationally, from Fortune 500 companies to government agencies, schools, and nonprofits. They are coauthors of four previous books, including <I>Resolving Conflicts at Work</i> (Jossey-Bass, 2000). <P>

Table of Contents

Foreword	ix
Warren Bennis
Introduction	xi
Part One: Making a Case for the End of Management
The Revolution of Self-Management and Organizational Democracy	3	(17)
A Brief History of Management	20	(11)
The Emerging Theory of Self-Management	31	(13)
Management Reduces Communication, Morale, and Motivation	44	(16)
Management Constricts Quality and Customer Service	60	(8)
The Double Bind of Managerial Change	68	(14)
Breaking the Hold of Hierarchy, Bureaucracy, and Autocracy	82	(14)
Where Do We Go from Here?	96	(13)
Part Two: A Practical Guide to Organizational Democracy
Shape a Context of Values, Ethics, and Integrity	109	(25)
Form Living, Evolving Webs of Association	134	(25)
Develop Ubiquitous, Linking Leadership	159	(29)
Build Innovative Self-Managing Teams	188	(27)
Implement Streamlined, Open, Collaborative Processes	215	(21)
Create Complex Self-Correcting Systems	236	(23)
Integrate Strategically, and Change the Way We Change	259	(16)
The Consequences of Organizational Democracy	275	(10)
Acknowledgments	285	(2)
The Authors	287	(2)
Index	289