The End of Management and the Rise of Organizational Democracy

by Kenneth Cloke; Joan Goldsmith

• ISBN13: 9780787961169
• ISBN10: 0787961167
• Format: eBook
• Copyright: 2002-01-01
• Publisher: Jossey-Bass

Summary

There is a search in process for a new context and paradigm for the organization of the future-an organization that must be capable of producing high-quality, competitive products that satisfy customers without destroying the planet or degrading human life. "The End of Management and the Rise of Organizational Democracy" calls for a radical set of organizational development initiatives that will combat the destructive forces of globalization, put an end to authoritarian, paternalistic management, and move organizations toward a new "organizational democracy." Kenneth Cloke and Joan Goldsmith detail the practical opportunities, alternatives, and models for these new organizations and challenge leaders to transform their workplace environment into one shaped by a context of values, ethics, and integrity. They reveal how a combination of collaboration, self-management, and organizational democracy can break down long-standing boundaries and foster the far-reaching, sustainable changes critical to success in the twenty-first century.

Table of Contents

Foreword	p. ix
Introduction	p. xi
Making a Case for the End of Management
The Revolution of Self-Management and Organizational Democracy	p. 3
A Brief History of Management	p. 20
The Emerging Theory of Self-Management	p. 31
Management Reduces Communication, Morale, and Motivation	p. 44
Management Constricts Quality and Customer Service	p. 60
The Double Bind of Managerial Change	p. 68
Breaking the Hold of Hierarchy, Bureaucracy, and Autocracy	p. 82
Where Do We Go from Here?	p. 96
A Practical Guide to Organizational Democracy
Shape a Context of Values, Ethics, and Integrity	p. 109
Form Living, Evolving Webs of Association	p. 134
Develop Ubiquitous, Linking Leadership	p. 159
Build Innovative Self-Managing Teams	p. 188
Implement Streamlined, Open, Collaborative Processes	p. 215
Create Complex Self-Correcting Systems	p. 236
Integrate Strategically, and Change the Way We Change	p. 259
The Consequences of Organizational Democracy	p. 275
Acknowledgments	p. 285
The Authors	p. 287
Index	p. 289
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