End-to-End QoS Network Design Quality of Service for Rich-Media & Cloud Networks

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  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2013-11-26
  • Publisher: Cisco Press
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End-to-End QoS Network Design

Quality of Service for Rich-Media & Cloud Networks Second Edition


New best practices, technical strategies, and proven designs for maximizing QoS in complex networks

This authoritative guide to deploying, managing, and optimizing QoS with Cisco technologies has been thoroughly revamped to reflect the newest applications, best practices, hardware, software, and tools for modern networks.

This new edition focuses on complex traffic mixes with increased usage of mobile devices, wireless network access, advanced communications, and video. It reflects the growing heterogeneity of video traffic, including passive streaming video, interactive video, and immersive videoconferences. It also addresses shifting bandwidth constraints and congestion points; improved hardware, software, and tools; and emerging QoS applications in network security.


The authors first introduce QoS technologies in high-to-mid-level technical detail, including protocols, tools, and relevant standards. They examine new QoS demands and requirements, identify reasons to reevaluate current QoS designs, and present new strategic design recommendations. Next, drawing on extensive experience, they offer deep technical detail on campus wired and wireless QoS design; next-generation wiring closets; QoS design for data centers, Internet edge, WAN edge, and branches; QoS for IPsec VPNs, and more.


Tim Szigeti, CCIE No. 9794 is a Senior Technical Leader in the Cisco System Design Unit. He has specialized in QoS for the past 15 years and authored Cisco TelePresence Fundamentals.


Robert Barton, CCIE No. 6660 (R&S and Security), CCDE No. 2013::6 is a Senior Systems Engineer in the Cisco Canada Public Sector Operation. A registered Professional Engineer (P. Eng), he has 15 years of IT experience and is primarily focused on wireless and security architectures. 


Christina Hattingh spent 13 years as Senior Member of Technical Staff in Unified Communications (UC) in Cisco’s Services Routing Technology Group (SRTG). There, she spoke at Cisco conferences, trained sales staff and partners, authored books, and advised customers.


Kenneth Briley, Jr., CCIE No. 9754, is a Technical Lead in the Cisco Network Operating Systems Technology Group. With more than a decade of QoS design/implementation experience, he is currently focused on converging wired and wireless QoS.


n Master a proven, step-by-step best-practice approach to successful QoS deployment

n Implement Cisco-validated designs related to new and emerging applications

n Apply best practices for classification, marking, policing, shaping, markdown, and congestion management/avoidance

n Leverage the new Cisco Application Visibility and Control feature-set to perform deep-packet inspection to recognize more than 1000 different applications

n Use Medianet architecture elements specific to QoS configuration, monitoring, and control

n Optimize QoS in rich-media campus networks using the Cisco Catalyst 3750, Catalyst 4500, and Catalyst 6500

n Design wireless networks to support voice and video using a Cisco centralized or converged access WLAN

n Achieve zero packet loss in GE/10GE/40GE/100GE data center networks

n Implement QoS virtual access data center designs with the Cisco Nexus 1000V

n Optimize QoS at the enterprise customer edge

n Achieve extraordinary levels of QoS in service provider edge networks

n Utilize new industry standards and QoS technologies, including IETF RFC 4594, IEEE 802.1Q-2005, HQF, and NBAR2


This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.



Author Biography

Tim Szigeti, CCIE No. 9794, is a senior technical leader in the Systems Design Unit at Cisco Systems, where his role is to design network architectures for enterprise mobility solutions. He has specialized in quality of service technologies for the past 15 years, during which time he has authored many technical papers, design guides, and two Cisco Press books: End-to-End QoS Network Design (version 1) and Cisco TelePresence Fundamentals.


Robert Barton, CCIE No. 6660, is located in Vancouver, where he lives with his wife and two children. He graduated from the University of British Columbia with a degree in engineering physics, and is a registered professional engineer. Rob holds dual CCIEs, in Routing and Switching and Security, and was also the first CCDE in Canada. Rob joined Cisco from ArrowPoint Communications, where he worked as a data center specialist supporting many of the largest corporations in Canada. In the time since ArrowPoint was acquired by Cisco, Rob has worked as a public sector systems engineer, primarily focused on wireless and security architectures. Currently, Rob is working on SmartGrid network technologies, including smart meter and intelligent substation design.


Christina Hattingh spent 13 years as a senior member of the technical staff in Unified Communications (UC) in the Enterprise Networking Routing Group (formerly Services Routing Technology Group or SRTG) at Cisco Systems. The SRTG products, including the Cisco 2900/3900 and 2800/3800 series ISR platforms and their predecessors, were the first Cisco platforms to converge voice, data, and video traffic and services on IP networks by offering TDM gateway interfaces, WAN interfaces, call control, and QoS features. The ISR series of routers often live at smaller remote offices and therefore at the edge of the WAN, where the need for QoS services is most sensitive. In this role, Christina spoke at Cisco Live conferences, trained Cisco sales staff and Cisco resale partners on router-based UC technologies, authored several Cisco Press books, and advised customers on UC network deployment and design, including QoS designs and helping them through the TDM to SIP trunk industry transition.


Kenneth Briley, Jr., CCIE No. 9754 is a technical lead in the Network Operating Systems Technology Group at Cisco Systems. For over 10 years, he has specialized in quality of service design and implementation in customer environments, alignment of QoS features and functions, and the marketing of new products that leverage QoS technologies. During this time, he has written several deployment guides and whitepapers, presented at Cisco Live, and most recently has focused on the convergence of wired and wireless quality of service.

Table of Contents

PART 1: QoS Design Overview (100 pages)

1. Introduction and Brief History of QoS and QoE

2. QoS Syntax and Structure (MQC/HQF)

3. Classification and Marking Tools

4. Policing and Shaping Tools

5. Congestion Management Tools

6. Congestion Avoidance Tools

7. Bandwidth Reservation Tools

8. QoS in IPv6 Networks

9. QoS Design Strategies and Principles

PART 2: Campus QoS Design

10. Campus QoS Design Considerations and Recommendations

11. Campus Access Layer (Catalyst 3750-X)

12. Campus Distribution Layer (Catalyst 4500E Sup7e) QoS Design

13. Campus Core Layer (Catalyst 6500 Sup2T) QoS Design

14. Campus QoS Design Case Study

PART 3: Wireless (Controller-Based) Campus QoS Design

15. Wireless QoS Design Considerations and Recommendations)

16. Wireless LAN Controller (Cisco 5508 WLC) QoS Design

17. WLC QoS Design Case Study

PART 4: Next-Generation Wiring-Closet Campus QoS Design

18. NGWC QoS Design Considerations and Recommendations

19. NGWC QoS Design

20. NGWC Design Case Study

PART 5: Data Center QoS Design

21. Data Center QoS Design Considerations and Recommendations

22. Data Center Access Layer (Nexus 2000/5000) QoS Design

23. Data Center Core Layer (Nexus 7000) QoS Design

24. Data Center Interconnect (Nexus 7000) QoS Design

25. Data Center QoS Design Case Study

PART 6: Internet Edge QoS Design

26. Internet Edge QoS Design Considerations and Recommendations

27. Internet Edge Application Control (ASR 1000 AVC) QoS Design

28. Internet Edge QoS Design Case Study

PART 7: WAN and Branch QoS Design

29. WAN and Branch QoS Considerations and Recommendations

30. LWAN Aggregation (Cisco ASR 1000) QoS Design

31. WAN Branch Office (Cisco ISR G2) QoS Design

32. WAN and Branch QoS Design Case Study

PART 8: L2 VPN Branch QoS Design

33. L2 MPLS QoS Considerations and Recommendations

34. VPLS Customer Edge (Cisco ME 3600) QoS Design

35. VPLS Provider/Provider-Edge (Cisco ASR 9000) QoS Design

36. VPLS QoS Design Case Study

PART 9: L3 MPLS VPN Branch QoS Design

37. L3 MPLS VPN QoS Considerations and Recommendations

38. MPLS VPN Customer Edge (Cisco ISR G2) QoS Design

39. MPLS VPN Provider Edge (Cisco ASR 1000) QoS Design

40. MPLS VPN Provider (Cisco ASR 9000) QoS Design

41. MPLS VPN QoS Design Case Study

PART 10: IPSec QoS Branch Design

42. IPSec VPN QoS Considerations and Recommendations

43. DMVPN IPSec (Cisco ISR G2) QoS Design

44. Remote Teleworker QoS (Cisco 8xx) QoS Design

45. IPSec QoS Design Case Study


1. AutoQoS for Medianet

2. QoS Monitoring and Measuring Techniques

3. QoS Troubleshooting Techniques

4. QoS Management

5. QoS At-A-Glance Summaries

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