Enhanced A+ Guide to Managing and Maintaining Your PC Comprehensive

by ANDREWS

• ISBN13: 9780619130626
• ISBN10: 0619130628
• Edition: 3rd
• Format: Paperback
• Copyright: 2002-04-19
• Publisher: Course Technology

Table of Contents

Table Of Contents	v
Introduction	xv
How Computers Work	1	(62)
How Software and Hardware Work Together	63	(46)
The System Board	109	(68)
Understanding and Managing Memory	177	(60)
Floppy Drives	237	(40)
Introduction to Hard Drives	277	(62)
Hard Drive Installation and Support	339	(60)
Troubleshooting Fundamentals	399	(46)
Supporting I/O Devices	445	(66)
Multimedia Technology	511	(44)
Electricity and Power Supplies	555	(44)
Supporting Windows 9x	599	(66)
Understanding and Supporting Windows NT Workstation	665	(70)
Supporting Windows 2000 Professional	735	(44)
Purchasing a PC or Building Your Own	779	(58)
Communicating over Phone Lines	837	(58)
Networking Fundamentals and the Internet	895	(92)
Printers and Notebook Computers	987	(40)
Viruses, Disaster Recovery, and a Maintenance Plan That Works	1027	(42)
The Professional PC Technician	1069
Glossary	1	(1)
Index	1	(60)
Introduction	iv
Supporting Windows XP Professional	1	(44)
Features of Windows XP	2	(1)
The Windows XP Architecture	3	(1)
Installing Windows XP	4	(15)
Planning the Installation	4	(1)
Minimum Requirements and Hardware Compatibility	5	(1)
Hard Drive Partitions and File Systems	6	(1)
Joining a Workgroup or a Domain	7	(1)
Upgrade or Clan Install	8	(1)
Final Checklist	8	(1)
Installation Process	9	(4)
Setting Up a Dual Boot	13	(2)
After the Installation	15	(1)
Product Activation	15	(1)
Transferring the user Files and Preferences to a New PC	16	(1)
Preparing for Later Problems with the OS	17	(2)
Using Windows XP	19	(6)
Customizing the Windows XP Desktop	20	(1)
Managing Shortcuts	21	(1)
Windows XP Taskbar and System Tray	22	(1)
Managing Audio and Video	23	(1)
Multiple Logins and Remote Assistance	24	(1)
Installing Hardware and Applications	25	(6)
Installing Hardware	25	(1)
Using Device Manager	26	(2)
Installing Applications	28	(1)
Installing Legacy Software	29	(2)
Troubleshooting the Boot Process	31	(6)
System Restore	32	(2)
Windows XP Startup Disk	34	(1)
Automated System Recovery	35	(2)
Other Maintenance and Troubleshooting Tools	37	(3)
Windows Update	37	(1)
Dr. Watson	38	(1)
Registry Editor	39	(1)
Administrative Tools	39	(1)
Chapter Summary	40	(1)
Key Terms	41	(1)
Review Questions	42	(1)
Hands-on Projects	43	(1)
Case Project	44	(1)
Understanding and Supporting Windows XP	45	(16)
Lab 21.1 Allow Two Users to Log on Simultaneously	46	(1)
Objectives	46	(3)
Materials Required	46	(1)
Activity Background	46	(1)
Activity	46	(2)
Review Questions	48	(1)
Lab 21.2 Restore the State System	49	(4)
Objectives	49	(1)
Materials Required	49	(1)
Activity Background	49	(1)
Activity	50	(2)
Review Questions	52	(1)
Lab 21.3 Install Recovery Console as an Option on the Startup Menu	53	(1)
Objectives	53	(3)
Materials Required	53	(1)
Activity Background	54	(1)
Activity	54	(1)
Review Questions	55	(1)
Lab 21.4 Use Recovery Console to Copy Files	56	(2)
Objectives	56	(1)
Materials Required	56	(1)
Activity Background	56	(1)
Activity	57	(1)
Review Questions	57	(1)
Lab 21.5 Monitor the Memory Counter	58	(3)
Objectives	58	(1)
Materials Required	58	(1)
Activity Background	59	(1)
Activity	59	(2)
Review Questions	61