Andrew Zacharakis is the Paul T. Babson Term Chair in Entrepreneurship and Associate Professor of Entrepreneurship in the Arthur M. Blank Center for Entrepreneurship at Babson College. His writings and research focus on two major areas of entrepreneurship: the venture capital decision-making process, and the impact of entrepreneurship on the economy. His 1999 article on new venture failure received editor's award for best article in Journal of Small Business Management and his dissertation received the Heizer Award for outstanding thesis in entrepreneurship in 1995. Zacharakis has been interviewed in newspapers nationwide, including The Wall Street Journal, USA Today, The Boston Globe and The Los Angeles Times, and by several magazines, including Inc., Entrepreneur and Kiplinger's. He has also appeared on television in the Bloomberg Small Business Report and radio on NPR Morning Edition. Prior to his work at Babson, he held investment banking/venture capital positions with The Cambridge Companies. He also previously held positions at IBM and Leisure Technologies.
Preface | p. xiii |
The Power of Entrepreneurship | p. 1 |
Entrepreneurship and Small Business in the U.S. | p. 2 |
Entrepreneurial Revolution | p. 4 |
Web: Three Revolutions Converge | p. 9 |
Development of the Web | p. 9 |
Entrepreneurship Revolution Strikes Gold | p. 10 |
Causes of the Entrepreneurial Revolution | p. 12 |
Changes in the Entrepreneurial Framework Conditions | p. 14 |
Churning and Economic Growth | p. 18 |
Global Entrepreneurship Monitor | p. 20 |
Principal Findings from GEM | p. 21 |
Age | p. 23 |
Gender | p. 24 |
Education | p. 25 |
Financing | p. 25 |
Job Creation | p. 26 |
Twenty-First Century Economies: Anglo-Saxon or Social Models? | p. 27 |
Conclusion | p. 28 |
Your Opportunity Journal | p. 29 |
Web Exercise | p. 30 |
Notes | p. 30 |
Case: Malincho | p. 36 |
The Entrepreneurial Process | p. 49 |
Critical Factors for Starting a New Enterprise | p. 50 |
Personal Attributes | p. 52 |
Environmental Factors | p. 52 |
Other Sociological Factors | p. 54 |
Evaluating Opportunities for New Businesses | p. 56 |
The Opportunity | p. 57 |
The Customer | p. 58 |
The Timing | p. 58 |
The Entrepreneur and the Management Team | p. 59 |
Resources | p. 60 |
Determining Resource Needs and Acquiring Resources | p. 61 |
Startup Capital | p. 63 |
Profit Potential | p. 65 |
Ingredients for a Successful New Business | p. 66 |
Conclusion | p. 68 |
Your Opportunity Journal | p. 69 |
Notes | p. 69 |
Case: Alison Barnard | p. 71 |
Opportunity Recognition, Shaping, and Reshaping | p. 83 |
From Glimmer to Action: How Do I Come Up with a Good Idea? | p. 84 |
Finding Your Passion | p. 84 |
Idea Multiplication | p. 85 |
Is Your Idea an Opportunity? | p. 89 |
The Customer | p. 89 |
The Competition | p. 100 |
Suppliers and Vendors | p. 103 |
The Government | p. 104 |
The Global Environment | p. 104 |
The Opportunity Checklist | p. 104 |
"I Don't Have an Opportunity" | p. 104 |
Conclusion | p. 106 |
Your Opportunity Journal | p. 107 |
Web Exercise | p. 108 |
Notes | p. 108 |
Case: Jim Poss | p. 110 |
Understanding Your Business Model and Developing Your Strategy | p. 125 |
The Business Model | p. 126 |
The Revenue Model | p. 126 |
The Cost Model | p. 127 |
The First-Mover Myth | p. 129 |
Formulating a Winning Strategy | p. 132 |
The People Are What Matters | p. 132 |
Entry Strategy | p. 134 |
Growth Strategy | p. 137 |
Conclusion | p. 144 |
Your Opportunity Journal | p. 145 |
Web Exercise | p. 145 |
Notes | p. 145 |
Case: Adam Aircraft | p. 148 |
Enterpreneurial Marketing | p. 165 |
Why Marketing Is Critical for Entrepreneurs | p. 166 |
Entrepreneurs Face Unique Marketing Challenges | p. 166 |
Acquiring Market Information | p. 167 |
Marketing Strategy for Entrepreneurs | p. 168 |
Segmentation, Targeting, and Positioning | p. 169 |
The Marketing Mix | p. 170 |
Guerrilla Marketing | p. 182 |
Marketing Skills for Managing Growth | p. 183 |
Understanding and Listening to the Customer | p. 183 |
Building the Brand | p. 184 |
Conclusion | p. 185 |
Your Opportunity Journal | p. 185 |
Web Exercise | p. 186 |
Customer Interview | p. 186 |
General Outline: It Needs to be Tailored to Meet your Research Needs | p. 186 |
Notes | p. 188 |
Case: ClearVue | p. 189 |
Building the Founding Team | p. 184 |
Power of the Team | p. 202 |
Where Do You Fit? | p. 203 |
How to Build a Powerful Team | p. 207 |
Bootstrapping: Building the Team Based on Stage-of-Venture Life | p. 209 |
Compensation | p. 210 |
Equity | p. 210 |
Salary | p. 215 |
Other Compensation Considerations | p. 216 |
External Team Members | p. 216 |
Outside Investors | p. 216 |
Lawyers | p. 217 |
Accountants | p. 218 |
Board of Advisors | p. 218 |
Board of Directors | p. 219 |
Keeping the Team Together | p. 219 |
Burnout | p. 221 |
Family Pressure | p. 221 |
Interpersonal Conflicts | p. 222 |
Conclusion | p. 222 |
Your Opportunity Journal | p. 223 |
Web Exercise | p. 223 |
Notes | p. 223 |
Case: Ajay Bam | p. 225 |
The Business Planning Process | p. 239 |
The Planning Process | p. 241 |
The Story Model | p. 243 |
The Business Plan | p. 244 |
The Cover | p. 244 |
Table of Contents | p. 244 |
Executive Summary | p. 245 |
Industry, Customer, and Competitor Analysis | p. 246 |
Company and Product Description | p. 249 |
Marketing Plan | p. 250 |
Operations Plan | p. 254 |
Development Plan | p. 255 |
Team | p. 256 |
Critical Risks | p. 259 |
Offering | p. 260 |
Financial Plan | p. 260 |
Appendices | p. 260 |
Types of Plans | p. 261 |
Style Pointers for the Written Plan and Oral Presentation | p. 262 |
Conclusion | p. 263 |
Your Opportunity Journal | p. 263 |
Web Exercise | p. 264 |
Notes | p. 264 |
Case: P'kolino | p. 265 |
Building Your Pro-Forma Financial Statements | p. 309 |
Common Mistakes | p. 310 |
Financial Statement Overview | p. 311 |
Building Your Pro-Forma Financial Statements | p. 312 |
Build-Up Method | p. 312 |
Revenue Projections | p. 314 |
Cost of Goods Sold | p. 315 |
Operating Expenses | p. 315 |
The Preliminary Income Statement | p. 316 |
Comparable Method | p. 318 |
Building Integrated Financial Statements | p. 321 |
Income Statement | p. 322 |
Balance Sheet | p. 324 |
Cash Flow Statement | p. 325 |
Putting It All Together | p. 326 |
Conclusion | p. 327 |
Your Opportunity Journal | p. 328 |
Web Exercise | p. 328 |
Notes | p. 328 |
Case: P'kolino Financials | p. 329 |
Financing Entrepreneurial Ventures Worlwide | p. 341 |
Entrepreneurial Financing for the World's Poorest | p. 342 |
Microfinancing | p. 342 |
Microcredit for the Poorest of the Poor | p. 343 |
Entrepreneurs and Informal Investors | p. 344 |
Amount of Capital Needed to Start a Business | p. 346 |
Characteristics of Informal Investors | p. 347 |
Financial Returns on Informal Investment | p. 348 |
Supply and Demand for Startup Financing | p. 348 |
Venture Capital | p. 350 |
Classic Venture Capital | p. 350 |
Importance of Venture Capital in the U.S. Economy | p. 353 |
Mechanism of Venture Capital Investing | p. 355 |
Financial Returns on Venture Capital | p. 357 |
Venture Capital in Europe | p. 359 |
Factors Affecting Availability of Financing | p. 359 |
Total Entrepreneurial Activity and Informal Investing | p. 360 |
Factors Affecting Informal Investing | p. 360 |
Factors Affecting Classic Venture Capital | p. 360 |
Conclusion | p. 361 |
Your Opportunity Journal | p. 361 |
Web Exercise | p. 361 |
Notes | p. 362 |
Case: DayOne | p. 364 |
Raising Money for Starting and Growing Businesess | p. 383 |
Jim Poss, Seahorse Power Company | p. 383 |
Bootstrapping New Ventures | p. 384 |
Valuation | p. 385 |
Earnings Capitalization Valuation | p. 385 |
Present Value of Future Cash Flows | p. 386 |
Market-Comparable Valuation (Multiple of Earnings) | p. 386 |
Asset-Based Valuation | p. 387 |
Example of Market-Comparable Valuation | p. 387 |
Asset-Based Valuation Example | p. 389 |
Financing a New Venture | p. 390 |
Informal Investors | p. 391 |
Business Angels | p. 392 |
Searching for Business Angels | p. 394 |
Types of Business Angels | p. 395 |
Putting Together a Round of Angel Investment | p. 396 |
Venture Capital | p. 397 |
Candidates for Venture Capital | p. 397 |
Ideal Candidates for Venture Capital | p. 398 |
Actual Venture-Capital-Backed Companies | p. 399 |
Dealing with Venture Capitalists | p. 400 |
Negotiating the Deal | p. 402 |
Follow-On Rounds of Venture Capital | p. 403 |
Harvesting Investments | p. 403 |
Initial Public Offering | p. 404 |
Pros and Cons of an IPO | p. 405 |
The Process of Going Public | p. 406 |
BFWS Goes Public | p. 408 |
Selling the Company | p. 409 |
A Strategic Acquisition: LowerMyBills.com | p. 409 |
Why Be Acquired? | p. 411 |
Conclusion | p. 412 |
Your Opportunity Journal | p. 413 |
Web Exercise | p. 413 |
Notes | p. 413 |
Case: Jon Hirschtick's New Venture | p. 416 |
Debt and Other Forms of Financing | p. 427 |
Getting Access to Funds-Start with Internal Sources | p. 428 |
Start with Credit Cards and Home Equity Lines | p. 429 |
Cash Conversion Cycle | p. 430 |
Working Capital: Getting Cash from Receivables and Inventories | p. 431 |
Using Accounts Receivable as Working Capital | p. 432 |
The Sales Pattern | p. 432 |
Cash Versus Credit Sales | p. 433 |
Credit Policies | p. 434 |
Setting Credit Terms | p. 434 |
Collection Policies | p. 435 |
Setting Credit Limits for Individual Accounts | p. 436 |
Inventory | p. 438 |
Sources of Short-Term Cash: More Payables, Less Receivables | p. 439 |
Cash from Short-Term Bank Loans | p. 439 |
Cash from Trade Credit | p. 439 |
Cash Obtained by Negotiating with Suppliers | p. 441 |
Cash Available Because of Seasonal Business Credit Terms | p. 441 |
Advantages of Trade Credit | p. 442 |
Cash Obtained by Tightening Up Accounts Receivable Collections | p. 442 |
Obtaining Bank Loans Through Accounts Receivable Financing | p. 443 |
Pledging | p. 443 |
Pledging with Notification | p. 443 |
Factoring | p. 443 |
Recourse | p. 444 |
Obtaining Loans Against Inventory | p. 445 |
Chattel Mortgage | p. 445 |
Floating Lien | p. 446 |
Field Warehousing | p. 446 |
Public Warehousing | p. 446 |
Obtaining "Financing" from Customer Prepayments | p. 447 |
Choosing the Right Mix of Short-Term Financing | p. 447 |
Traditional Bank Lending: Short-Term Bank Loans | p. 447 |
Maturity of Loans | p. 448 |
Interest Rates | p. 448 |
Collateral | p. 450 |
Applying for a Bank Loan | p. 450 |
Restrictive Covenants | p. 450 |
General Provisions | p. 451 |
Routine Provisions | p. 452 |
Specific Provisions | p. 452 |
Equipment Financing | p. 452 |
Obtaining Early Financing from External Sources | p. 453 |
SBA-Guaranteed Loans | p. 453 |
Applying for an SBA Loan | p. 454 |
Planning Cash Flow and Planning Profits | p. 455 |
Conclusion | p. 456 |
Your Opportunity Journal | p. 457 |
Web Exercise | p. 457 |
Notes | p. 457 |
Case: BetterLiving Patio Rooms | p. 458 |
Legal and Tax Issues | p. 477 |
Leaving Your Present Position | p. 478 |
Corporate Opportunity | p. 478 |
Recruitment of Fellow Employees | p. 479 |
Proprietary Information | p. 479 |
Noncompetition | p. 481 |
Choosing an Attorney and an Accountant | p. 482 |
Choice of Legal Form | p. 483 |
Control | p. 484 |
Personal Liability | p. 486 |
Taxation | p. 487 |
Initial Investment of the Founders | p. 489 |
Administrative Obligations | p. 491 |
Choosing a Name | p. 492 |
Stockholder and Operating Agreements | p. 492 |
Negotiating Employment Terms | p. 492 |
Disposition of Equity Interests | p. 493 |
Distributions of Company Profits | p. 495 |
Redemption Provisions | p. 495 |
Legal and Tax Issues in Hiring Employees | p. 496 |
Employees as Agents of the Company | p. 496 |
Employment Discrimination | p. 497 |
Other Employment Statutes | p. 498 |
Employment Agreements | p. 498 |
Equity Sharing | p. 499 |
Insurance | p. 500 |
Property Insurance | p. 500 |
Liability Insurance | p. 501 |
Key Person Life Insurance | p. 501 |
Business Interruption Insurance | p. 501 |
Group Life, Disability, and Health Insurance for Employees | p. 501 |
Raising Money | p. 501 |
Legal Issues in the Sale of Securities to Investors | p. 502 |
Conclusion | p. 503 |
Your Opportunity Journal | p. 504 |
Web Exercise | p. 504 |
Notes | p. 505 |
Case: Cadence Design Systems and Avant! (A) | p. 506 |
Intellectual Property | p. 519 |
The Basics: What is Protectable and How Should It Be Protected? | p. 520 |
Patents | p. 521 |
Obtaining a Utility Patent | p. 522 |
Criteria for Obtaining a Utility Patent | p. 523 |
Drafting the Patent Claims | p. 524 |
Provisional Patent Applications | p. 526 |
Design Patents | p. 526 |
Managing Patent Costs | p. 527 |
Trade Secrets | p. 527 |
Trademarks | p. 530 |
Registering a Mark | p. 532 |
Ownership of a Mark | p. 532 |
Copyright | p. 533 |
Summing Up | p. 533 |
International Protection for Intellectual Property | p. 534 |
Patent Filing Deadlines | p. 534 |
How to Extend Patent Filing Deadlines | p. 535 |
Licensing and Technology Transfer | p. 536 |
Common Concerns and Clauses | p. 536 |
Defining the Property Being Licensed | p. 537 |
Limitations on Licenses | p. 537 |
Assigning Value to a License | p. 537 |
Royalty Rates | p. 538 |
Negotiating License Agreements | p. 538 |
Foreign Licenses | p. 539 |
Software Protection | p. 539 |
Patents for Software | p. 539 |
Software Copyrights | p. 540 |
Software Trade Secret Protection | p. 540 |
The Internet | p. 541 |
IP Agreements | p. 541 |
Preparing Employment Contracts | p. 542 |
Transfer of Employee Rights to Company Innovations | p. 542 |
How Employee Moonlighting Might Compromise Confidentiality | p. 543 |
Noncompetition Clauses | p. 544 |
Preventing Employee Raiding | p. 545 |
Employee Ownership of Copyright | p. 545 |
Rights of Prior Employees | p. 545 |
Consultant Contracts | p. 546 |
Confidential Disclosure Agreements | p. 546 |
Conclusion | p. 548 |
Your Opportunity Journal | p. 549 |
Web Exercise | p. 549 |
Notes | p. 549 |
Case: Cadence Design Systems and Avant! (B) | p. 550 |
Entrepreneurial Growth | p. 555 |
Making the Transition from Startup to Growth | p. 556 |
Looking Forward: The Choice to Grow, or Not,...or Sell | p. 556 |
A Model of Driving Forces of Growth | p. 558 |
The Growth Process | p. 559 |
Execution | p. 559 |
Instituting Controls | p. 559 |
Tracking Performance | p. 561 |
Managing the Cash Cycle | p. 562 |
Leveraging the Value Chain | p. 564 |
Maintaining the Entrepreneurial Organization | p. 564 |
Opportunity Domain | p. 565 |
Organizational Resources and Capabilities | p. 568 |
Obtaining Financial Resources for the Growing Company | p. 568 |
Intangible Resources and Capabilities | p. 569 |
Leadership | p. 570 |
Starting the Delegation Process | p. 571 |
First-Level Management | p. 572 |
From Delegation to Decentralization | p. 573 |
Professional Management and Boards | p. 573 |
Coordinating the Driving Forces | p. 574 |
Leading People; Developing Entrepreneurs | p. 574 |
Conclusion | p. 575 |
Your Opportunity Journal | p. 576 |
Web Exercise | p. 577 |
Notes | p. 577 |
Case: Nancy's Coffee | p. 578 |
Glossary | p. 593 |
Company Index | p. 603 |
Name Index | p. 605 |
Subject Index | p. 607 |
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