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9780470688168

Essential Guide to Operations Management : Concepts and Case Notes

by ;
  • ISBN13:

    9780470688168

  • ISBN10:

    0470688165

  • Format: eBook
  • Copyright: 2009-10-01
  • Publisher: Wiley
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List Price: $39.95
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Summary

The book is a contemporary and novel treatment of Operations Management. It complements the existing set of texts by taking a fresh insight to Operations Management. It explores fundamental operations management principles, equally applicable to service and manufacturing situations. It adapts a strategic stance by providing a framework for effective decision makingThis book is aimed at practising managers, who need to make decisions, manage change and design working processes within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts relatively quickly in a range of different operational contexts. In addition to the case vignettes, the authors provide Inclusion of key Reading Lists and useful web addresses at the end of each chapter A 'useful formulae' listing for the quantitative side of operations management

Table of Contents

Operations Management in Context
Designing Business Processes
Designing Products & Services
Transfer of Technology
Controlling Enterprise Resources
Developing Lean Operations
Managing Projects
Managing Operations Strategically
Managing Quality Systems
Improving the Operations
Making It All Work!
Selected References
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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