Welcome to Essential NLP | p. xi |
Only got a minute? | p. xiv |
Only got five minutes? | p. xviii |
What is NLP? | p. 1 |
Defining NLP | p. 1 |
Understanding NLP | p. 3 |
Unpacking the N, the L and the P | p. 3 |
The NLP model | p. 4 |
The story of NLP | p. 5 |
'An attitude and a methodology' | p. 7 |
NLP now | p. 8 |
NLP in action | p. 9 |
What you'll get from learning about NLP | p. 9 |
Now have an experience ... | p. 10 |
How to use this book | p. 12 |
The foundations of NLP | p. 15 |
The Four Pillars | p. 15 |
The presuppositions of NLP | p. 18 |
Representational systems | p. 29 |
Primary system | p. 31 |
Predicates | p. 32 |
Matching predicates | p. 34 |
Reference system | p. 35 |
Lead system | p. 35 |
Eye accessing cues | p. 36 |
Matching representational systems | p. 39 |
Recognizing strategies | p. 39 |
Other kinds of cue | p. 40 |
Overlap and synaesthesia | p. 41 |
Strengthening your least developed representational system | p. 42 |
Submodalities | p. 44 |
How submodalities function | p. 45 |
Recognizing submodalities | p. 47 |
Analogue and digital submodalities | p. 48 |
Submodalities and language | p. 49 |
The value of submodalities | p. 49 |
Creating change with submodalities | p. 50 |
Ecology in change | p. 53 |
Swish | p. 53 |
Designer swish | p. 55 |
The compulsion blowout | p. 56 |
Meta Programs | p. 59 |
Understanding Meta Programs | p. 59 |
Some of the most important Meta Programs | p. 62 |
'Towards' or 'Away From' | p. 63 |
'Internal' and 'External' | p. 64 |
'Self' or 'Other' | p. 66 |
'Options' and 'Procedures' | p. 67 |
'General' and 'Specific' | p. 68 |
'Matching' and 'Mismatching' | p. 70 |
Convincer patterns | p. 71 |
Meta Programs and change | p. 72 |
The LAB Profile | p. 73 |
Values and beliefs | p. 77 |
Understanding beliefs and values | p. 78 |
The importance of beliefs and values in NLP | p. 79 |
The power of beliefs | p. 80 |
The language of beliefs and values | p. 81 |
Where do beliefs and values come from? | p. 82 |
Beliefs change | p. 83 |
Limiting beliefs | p. 83 |
Choosing beliefs | p. 85 |
Understanding values | p. 87 |
Criteria and criterial equivalence | p. 88 |
Hierarchies of criteria | p. 89 |
Changing values and criteria | p. 90 |
NLP has beliefs - but no values | p. 92 |
Well-formed outcomes | p. 94 |
Goals and outcomes | p. 94 |
'Well-formed' outcomes | p. 95 |
Outcome sequitur | p. 102 |
States and emotions | p. 104 |
The state we're in | p. 104 |
Behaviour arises from state | p. 106 |
State awareness | p. 106 |
How we create states | p. 107 |
Changing state | p. 108 |
Ecology in state change | p. 111 |
The states of others | p. 111 |
Elicitation | p. 112 |
The Meta-States model | p. 114 |
Neuro-semantics | p. 115 |
Anchoring | p. 118 |
Everyday anchors | p. 119 |
Using anchoring | p. 120 |
How to set an anchor | p. 121 |
Resource anchoring | p. 124 |
Circle of excellence | p. 125 |
Stacking anchors | p. 126 |
Chaining anchors | p. 127 |
Sliding anchors | p. 128 |
Extinguishing anchors | p. 128 |
Collapsing anchors | p. 129 |
Future pacing | p. 130 |
Change personal history | p. 131 |
Sensory acuity and calibration | p. 134 |
How to develop sensory acuity | p. 135 |
Observation and interpretation | p. 136 |
Calibration | p. 138 |
How to calibrate | p. 139 |
Calibrating others in change work | p. 140 |
Calibrating your own responses | p. 141 |
Rapport | p. 144 |
What is rapport? | p. 144 |
Matching and mirroring | p. 145 |
Matching in practice | p. 147 |
Cross-over matching | p. 148 |
Psycho-geography | p. 148 |
Matching through language | p. 148 |
Matching through shared beliefs and values | p. 149 |
Voice | p. 149 |
Pacing and leading | p. 150 |
Emotional rapport | p. 151 |
Breaking rapport | p. 151 |
Verbal and non-verbal conflict | p. 152 |
Are rapport techniques manipulative? | p. 152 |
Perceptual positions | p. 155 |
The value of multiple perspectives | p. 155 |
First position | p. 156 |
Second position | p. 157 |
Third position | p. 158 |
Perceptual Positions pattern | p. 158 |
Fourth position | p. 160 |
Meta Mirror | p. 160 |
The Meta Model | p. 165 |
Deep and surface structure | p. 166 |
Elements of the Meta Model | p. 167 |
Challenging Meta Model 'violations' | p. 168 |
Challenging deletion | p. 169 |
Challenging distortion | p. 170 |
Challenging generalization | p. 171 |
Putting it all together | p. 173 |
Challenging with rapport | p. 175 |
Recognizing your own violations | p. 176 |
Managing your internal dialogue | p. 177 |
Summary | p. 177 |
Frames, framing, reframing and parts | p. 181 |
Understanding frames | p. 181 |
Reframing | p. 184 |
Sleight of Mouth patterns | p. 188 |
Working with parts | p. 189 |
Six-step reframing | p. 190 |
Negotiating between parts | p. 192 |
Other key NLP techniques | p. 196 |
New Behaviour Generator | p. 196 |
Fast Phobia Cure | p. 198 |
S.C.O.R.E. model | p. 200 |
Modelling | p. 203 |
Understanding modelling | p. 204 |
Natural modelling | p. 205 |
Simple and complex modelling | p. 205 |
Implicit and explicit modelling | p. 206 |
The process of modelling | p. 208 |
Values, identity and congruence | p. 209 |
Indirect modelling | p. 209 |
NLP and benchmarking | p. 212 |
Timelines | p. 215 |
Eliciting your timeline | p. 216 |
The language of time | p. 219 |
Ecology in changing timelines | p. 220 |
Timeline change options | p. 221 |
Timelines and emotions | p. 222 |
Changing the structure of a timeline | p. 222 |
Strategies | p. 227 |
The TOTE model | p. 228 |
Strategy is about sequences | p. 229 |
NLP strategy notation | p. 230 |
Notation in practice | p. 231 |
Eliciting a strategy | p. 232 |
Designing effective strategies | p. 234 |
Well-formedness conditions for strategies | p. 235 |
Changing/installing a strategy | p. 235 |
The Disney creativity strategy | p. 236 |
The Milton Model | p. 240 |
Being artfully vague | p. 241 |
NLP and hypnosis | p. 242 |
The relevance of the Milton Model to business | p. 243 |
Inverse Meta Model categories | p. 244 |
Additional Milton Model patterns | p. 250 |
Metaphor | p. 255 |
NLP in action | p. 261 |
NLP and personal development | p. 261 |
NLP in presentations | p. 263 |
NLP in sports and fitness | p. 265 |
NLP in health and well-being | p. 266 |
NLP in relationships | p. 269 |
NLP in therapy | p. 270 |
NLP in business | p. 271 |
NLP in selling | p. 274 |
NLP in coaching | p. 275 |
NLP in negotiation | p. 277 |
NLP in leadership | p. 279 |
NLP and training | p. 281 |
NLP in education | p. 283 |
NLP and spirituality | p. 285 |
Taking it further | p. 290 |
Using the internet | p. 290 |
Further reading | p. 292 |
NLP magazines | p. 293 |
NLP training | p. 294 |
NLP organizations | p. 296 |
NLP conferences | p. 297 |
Contact the authors | p. 297 |
Glossary | p. 298 |
Index | p. 309 |
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