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9780205930661

Essentials of Human Communication

by
  • ISBN13:

    9780205930661

  • ISBN10:

    0205930662

  • Edition: 8th
  • Format: Paperback
  • Copyright: 2013-02-19
  • Publisher: Pearson
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List Price: $154.20

Summary

A brief text with a strong focus on skill development

 

Essentials of Human Communication shows how human communication skills apply to the real-world and the workplace.  The text presents the fundamental skills of interpersonal, small group, and public communication while emphasizing human communication skills, cultural awareness, listening, critical thinking, ethics, and social media communication.

 

MyCommunicationLab is an integral part of the DeVito program. Key learning applications include MediaShare, an eText, and a study plan.

 

A better teaching and learning experience

 

This program will provide a better teaching and learning experience–for you and your students. Here’s how:

  • Personalize Learning— MyCommunicationLab is online learning. MyCommunicationLab engages students through personalized learning and helps instructors from course preparation to delivery and assessment.
  • Improve Critical Thinking— Critical thinking principles are integrated into the text and in the marginal questions, self-tests, and boxes.
  • Engage Students—Real-world examples appear throughout the text.
  • Apply Ethics—Real-life ethical issues are discussed.
  • Support Instructors— A full set of supplements, including MyCommunicationLab, provides instructors with all the resources and support they need.
Note: MyCommunicationLab does not come automatically packaged with this text.  To purchase MyCommunicationLab, please visit: www.mycommunicationlab.com or you can purchase a ValuePack of the text + MyCommunicationLab (at no additional cost): ValuePack ISBN-10: 0205940889 / ValuePack ISBN-13: 9780205940882.

Table of Contents

In this Section:

1) Brief Table of Contents

2) Full Table of Contents

 

1) Brief Table of Contents

 

Part One: Foundations of Human Communication                                                            

Chapter 1: The Essentials of Human Communication               

Chapter 2: The Self and Perception      

Chapter 3: Listening in Human Communication 

Chapter 4: Verbal Messages    

Chapter 5: Nonverbal Messages          

 

Part Two: Interpersonal and Small Group Communication                                              

Chapter 6: Interpersonal Communication and Conversation      

Chapter 7: Interpersonal Relationships                     

Chapter 8: Managing Interpersonal Conflict      

Chapter 9: Small Group Communication

Chapter 10: Members and Leaders in Small Group Communication      

 

Part Three: Public Speaking                                                                                                  

Chapter 11: Public Speaking Preparation (Steps 1–6)  

Chapter 12: Public Speaking Preparation and Delivery (Steps 7–10)    

Chapter 13: The Informative Speech    

Chapter 14: The Persuasive Speech


2) Full Table of Contents

 

Part One: Foundations of Human Communication

 

Chapter 1: The Essentials of Human Communication 
Preliminaries to Human Communication 
Communication Models and Concepts 
Principles of Communication 
Culture and Human Communication 
Communication Competence 
Summary of Concepts and Skills
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Self Test: How Powerful Are You?
Skill Development Experience: Communicating Content and Relationship Messages
Skill Development Experience: Writing Your Social Network Profile

 

Chapter 2: Perception of the Self and Others 

The Self in Human Communication   
Self-Disclosure 
Perception 
Impression Formation 
Impression Management: Goals and Strategies 
Summary of Concepts and Skills
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Self Test: How’s Your Self-Esteem?
Self Test: How Willing to Self-Disclose Are You? 
Skill Development Experience: Checking Your Perceptions
Skill Development Experience: Using Impression Management Strategies 
Communicating Ethically: The Ethics of Impression Management 

 

Chapter 3: Listening in Human Communication 
Stages of Listening 
Listening Barriers 
Styles of Effective Listening 
Listening Differences: Culture and Gender 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Communicating Ethically: Ethical Listening 
Self Test: How Do You Listen? 
Skill Development Experience: Expressing Empathy
Skill Development Experience: Using Active Listening Strategies

 

Chapter 4: Verbal Messages 
Principles of Verbal Messages 
Disconfirmation and Confirmation 
Principles for Using Verbal Messages Effectively  
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Communicating Ethically: Lying 
Skill Development Experience: Using Assertiveness Strategies
Self Test: Can You Distinguish Facts from Inferences? 
Self Test: How Assertive Are Your Messages?
Skill Development Experience: Constructing Confirming, Rejecting, and Disconfirming Responses 

 

Chapter 5: Nonverbal Messages 
Principles of Nonverbal Communication 
The Channels of Nonverbal Communication 
Some Nonverbal Communication Skills 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Skill Development Experience: Selecting a Seat at the Company Meeting 
Skill Development Experience: Using Nonverbal Impression Management Strategies
Communicating Ethically: Communication Silence 
Self Test: What’s Your Time? 

Part Two: Interpersonal and Small Group Communication 

 

Chapter 6: Interpersonal Communication and Conversation 
Principles of Conversation
Everyday Conversations 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Communicating Ethically: Your Obligation to Reveal Yourself 
Self Test: How Polite Are You?
Self Test: How Do You Small Talk? 
Skill Development Experience: Opening and Closing a Conversation
Skill Development Experience: Formulating Apologies

 

Chapter 7: Interpersonal Relationships 
Advantages and Disadvantages of Interpersonal Relationships
The Stages of Interpersonal Relationships 
Interpersonal Relationship Types 
Theories of Interpersonal Communication and Relationships
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Skill Development Experience: Exchanging Cherishing Messages 
Self Test: Advantages and Disadvantages of Interpersonal Relationships
Communicating Ethically: Relationship Ethics 
Skill Development Experience: Analyzing Interpersonal Relationships in the Media 

 

Chapter 8: Managing Interpersonal Conflict 
Preliminaries to Interpersonal Conflict 
Principles of Interpersonal Conflict
Conflict Management Strategies 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Skill Development Experience: Generating Win—Win Solutions
Skill Development Experience: Constructing I-Messages
Self Test: Conflict Management Strategies
Communicating Ethically: Ethical Fighting 

 

Chapter 9: Small Group Communication 
Essentials of Small Groups and Teams
Brainstorming Groups 
Information-Sharing Groups 
Personal Growth Groups
Problem-Solving Groups 
Summary of Concepts and Skills
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Communicating Ethically: The Ethics of Gossip 
Self Test: How Apprehensive Are You in Group Discussions?
Skill Development Experience: Using Brainstorming Techniques
Skill Development Experience: Solving Problems in Groups 

 

Chapter 10: Members and Leaders in Small Group Communication 
Membership, Leadership, and Culture
Members in Small Group Communication 
Leaders in Small Group Communication 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Skill Development Experience: Responding to Individual Roles 
Self Test: What kind of Group Member Are You?
Self Test: What Kind of Leader Are You? 
Communicating Ethically: The Leader’s Ethical Responsibilities 
Skill Development Experience: Empowering Group Members 

Part Three: Public Speaking  

Chapter 11: Public Speaking Preparation (Steps 1—6) 
The Nature of Public Speaking 
Step 1: Select Your Topic, Purpose, and Thesis
Step 2: Analyze Your Audience 
Step 3: Research Your Topic
Step 4: Collect Supporting Materials
Step 5: Identify Your Main Points 
Step 6: Organize Your Information 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Self Test: How Apprehensive Are You about Public Speaking? 
Skill Development Experience: Using Cultural Beliefs as Assumptions
Skill Development Experience: Limiting Topics 
Communicating Ethically: Plagiarism 
The Public Speaking Sample Assistant: A Poorly Constructed Informative Speech 

 

Chapter 12: Public Speaking Preparation and Delivery (Steps 7—10) 
Step 7: Word Your Speech 
Step 8: Construct Your Conclusion, Introduction, Transitions, and Outlines
Step 9: Rehearse Your Speech 
Step 10: Deliver Your Speech 
Critically Evaluating Speeches 
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab
SPECIAL FEATURES
Skill Development Experience: Constructing Conclusions and Introductions 
The Public Speaking Sample Assistant: The Preparation Outline 
The Public Speaking Sample Assistant: The Template Outline 
The Public Speaking Sample Assistant: The Delivery Outline 
Skill Development Experience: Checking Your Pronunciation 
Self Test: What’s Wrong with These Comments? 
Communicating Ethically: Criticizing Ethically 
The Public Speaking Sample Assistant: A Poorly Constructed Persuasive Speech 

 

Chapter 13: The Informative Speech 
Guidelines for Informative Speaking 
Supporting Materials 
Presentation Aids 
Three Types of Informative Speeches
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Self Test: Using Presentation Software
Skill Development Experience: Evaluating Testimony 
Skill Development Experience: Supporting Statements 
Communicating Ethically: Speaking Ethically 
Skill Development Experience: Preparing an Informative Speech 
The Public Speaking Sample Assistant: An Excellent Informative Speech 
The Public Speaking Sample Assistant: Special Occasion Speeches (Largely Informative)

 

Chapter 14:  The Persuasive Speech 
Goals of Persuasion 
Guidelines for Persuasive Speaking 
Supporting Materials 
Three Types of Persuasive Speeches
Summary of Concepts and Skills 
Key Word Quiz 
MyCommunicationLab 
SPECIAL FEATURES
Communicating Ethically: Emotional Appeals 
Self Test: How Credible Are You? 
Skill Development Experience: Developing Persuasive Speeches
Skill Development Experience: Preparing a Persuasive Speech
The Public Speaking Sample Assistant: An Excellent Persuasive Speech 
The Public Speaking Sample Assistant: Special Occasion Speeches (Largely Persuasive)
Glossary of Concepts and Skills 
References
Index 
Credits 

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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