The Ethical Challenge: How to Lead with Unyielding Integrity

by Editor: Noel M. Tichy (Univ. of Michigan Business School); Editor: Andrew McGill (Univ. of Michigan Business School)

• ISBN13: 9780787970680
• ISBN10: 0787970689
• Format: eBook
• Copyright: 2003-06-01
• Publisher: Jossey-Bass

Summary

The Enron debacle, the demise of Arthur Andersen, questionable practices at Tyco, Qwest, WorldCom, and a seemingly endless list of others have pushed public regard for business and business leaders to new lows. The need for smart leaders with vision and integrity has never been greater. Things need to change- and it will not be easy. We can take a first step toward producing better business leaders by changing some of our own ideas about what it means to "win." Noel M. Tichy and Andrew R. McGill have brought together a stellar group of contributors from a variety of perspectives- including General Electric CEO Jeffrey Immelt, former Secretary of State James A. Baker III, and renowned management gurus Robert Quinn and C. K. Prahalad, among others- to offer insights that will help build better leaders, communities, and organizations. They show how to present a "Teachable Point of View" about business ethics that will help all leaders within an organization: Internalize core values Build a values-based culture across the organization Become engaged to teach the same values lessons to their staff Take action and raise the ethical bar Successful business leaders must be able to articulate their own unique Teachable Point of View on business ethics and drive it through their organization to ensure that everyone knows the ethical line and is neither shy nor silent if others risk crossing it.

Table of Contents

A Special Thanks.

Introduction: Teaching Your Values and Ethics Will Plant Them Across Your Organization (Noel M. Tichy, Andrew R. McGill).

PART 1: The Abuse.

1. Business Ethics Reality Stunned Americans as Enron, Others Misled Investors and Employees (Andrew R. McGill).

2. Ethics and Culture of ServiceMaster Sustain Important Values Over Time (C. William Pollard).

3. Sustaining Business Ethics Requires Teachable Point of View (Jonathan Ward).

4. Business Ethics in Skeptical Times (James A. Baker III).

5. Peripheral Issues Can Evolve; “Core Ethics” Must Be Stable (C. K. Prahalad).

6. We Need Great Leader-Teachers with Great Skills and High Ethics (Robert E. Knowling Jr.).

7. Ethics “Honor One’s Self” In Your Business Behavior (Robert Dolan).

PART 2: The Aftermath.

8. Values: The Best Tools to Lead a Large Global Organization (Jeffrey Immelt).

9. Competence Without Credibility Won’t Win in the Long Run (Anjan Thakor).

10. Leadership Dilemmas: Ethical Challenges Can Make or Break a CEO (James Hackett).

11. Ethics and Fundamental Decisions: The Internally Directed and Other-Focused Mindset (Robert Quinn).

12. Superstar Entrepreneur Meets Today’s High-Bar Ethics: How Trilogy Is a Very Different Software Company (Joe Liemandt).

13. Ethics, Virtuousness, and Constant Change (Kim Cameron).

14. The Best Ethical Choices Come When Long-Term Impact Rules (Tim Fort).

PART 3: The Ethical Future.

15. Students Meet Ethical Dilemmas in Their Workplace Challenges (Noel M. Tichy and Six MBA Students).

16. Ethical Markets Are Essential for Trust, Global Development (E. LaBrent Chrite).

17. Living Beautiful Values Every Day Makes Focus: HOPE Special (Eleanor Josaitis).

18. Corporate Global Citizenship: The Ethical Path for Business (Noel M. Tichy, Andrew R. McGill).

Acknowledgments.

The Authors.

Index.