Evaluation of Human Work, 3rd Edition

by Wilson; John R.

• ISBN13: 9780415267571
• ISBN10: 0415267579
• Edition: 3rd
• Format: Hardcover
• Copyright: 2005-04-04
• Publisher: CRC Press

Summary

Completely revised and updated, Evaluation of Human Work is a compendium of ergonomics methods and techniques that is both broad and deep. The editors have once again brought together a team of world-renowned experts and created a forum for them to introduce their most valued techniques and methods. Almost every chapter has been revised and several new chapters have been added.See what's new in the Third Edition:· Sociotechnical design of work systems· Team design and evaluation· Learning from failures through a joint cognitive systems perspective· The Analysis of organizational processes· Techniques in user-centered design· Increased understanding of the nature of knowledge and knowledge management in contemporary systems· Environment surveys· Systems for near miss reporting and analysisThe one thing that has remained unchanged from the first and second editions is that this text is produced NOT as a cookbook of ergonomics methods. The editor places ergonomics methodology in context, and each chapter carefully describes the background to method development in that area and the application of methods and tools. Exploring the topic of ergonomics/human factors from a 'doing it' perspective, the book serves as a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.

Table of Contents

Preface to the Third Edition	ix
Preface to the Second Edition	xi
Preface to the First Edition	xiii
Contributors	xvii
Methods in the understanding of human factors	1	(32)
John R. Wilson
PART I. General approaches and methods	33	(206)
Designing ergonomics studies	39	(22)
Colin G. Drury
Applications of archival and observational data	61	(22)
Ann M. Bisantz
Colin G. Drury
Participative assessment	83	(30)
Murray A. Sinclair
Qualitative methodology	113	(16)
Sue Hignett
Task analysis	129	(30)
Andrew Shepherd
Rob B. Stammers
Verbal protocol analysis	159	(26)
Lisanne Bainbridge
Penelope Sanderson
Eliciting expertise	185	(34)
Nigel Shadbolt
Simulation and modelling as a tool for analysing human performance	219	(20)
Ron Laughery
PART II. Techniques in design	239	(188)
Systems analysis and design	241	(40)
John Wilson
Ged Morrisroe
Involving people in design	281	(54)
Ian McClelland
Jane Fulton Suri
Is this chapter any use? Methods for evaluating text	335	(22)
James Hartley
Evaluation in human--computer interaction	357	(32)
Chris Baber
Control facilities design	389	(38)
Jane A. Rajan
John R. Wilson
John Wood
PART III. Consequences of work activities	427	(202)
Dynamic work assessment	429	(24)
Veikko Louhevaara
Asa Kilbom
Static muscle loading and the evaluation of posture	453	(44)
E. Nigel Corlett
Biomechanical methods for task analysis	497	(28)
Patrick G. Dempsey
Moira Munro
The definition and measurement of mental workload	525	(28)
Ted Megaw
The nature and measurement of work-related stress: theory and practice	553	(20)
Tom Cox
Amanda Griffiths
Vision and visual work	573	(32)
P.A. Howarth
M.A. Bullimore
Practical measurement of psychophysiological functions for determining workloads	605	(24)
Masaharu Kumashiro
PART IV. Assessment and design of the physical workplace	629	(138)
The environmental ergonomics survey	631	(12)
Ken Parsons
Ergonomics assessment of thermal environments	643	(20)
Ken Parsons
Assessment of the visual environment	663	(30)
Peter A. Howarth
Auditory environment and noise assessment	693	(22)
Christine M. Haslegrave
Anthropometry and the design of workspaces	715	(14)
Stephen T. Pheasant
L.P.A. (Bea) Steenbekkers
The evaluation of industrial seating	729	(14)
E.N. Corlett
Computer aided ergonomics	743	(24)
Tim J. Gallwey
Leonard W. O'Sullivan
PART V. Analysis design and evaluation of work systems	767	(150)
Sociotechnical design of work systems	769	(24)
Patrick Waterson
Teamwork and team performance measurement	793	(16)
Eduardo Salas
Heather A. Priest
C. Shawn Burke
Work conditions and the risk of injury	809	(24)
Christine M. Haslegrave
E. Nigel Corlett
Human reliability assessment	833	(44)
Barry Kirwan
Systems for near miss reporting and analysis	877	(24)
T.W. van der Schaaf
L.B. Wright
Learning from failures: a joint cognitive systems perspective	901	(16)
Erik Hollnagel
PART VI. Implementation and organisation analysis	917	(98)
Ergonomic interventions in the implementation of new technical systems	919	(14)
Ken Eason
Participtory ergonomics	933	(30)
John R. Wilson
Helen Haines
Wendy Morris
Economics analysis in ergonomics	963	(14)
Maurice Oxenburgh
Geoff Simpson
The analysis of organisational processes	977	(32)
C.E. Siemieniuch
M.A. Sinclair
Conclusions	1009	(6)
John Annett
Index	1015