List of Tables | p. xi |
List of Figures | p. xii |
Preface and Acknowledgements | p. xiii |
Introduction | p. 1 |
What is this book about? | p. 1 |
Where does this book fit in the growing literature on evaluation? | p. 3 |
How is the book structured? | p. 4 |
Evaluation and research | p. 5 |
What is social research? | p. 5 |
What is evaluation? | p. 6 |
Introducing the model of small-scale evaluation | p. 7 |
Defining 'small-scale': restriction or strength? | p. 8 |
Principles of small-scale evaluation | p. 9 |
Partnering | p. 9 |
Evaluator's role | p. 9 |
Evaluation for development | p. 9 |
Evaluation for use | p. 10 |
Ethics | p. 10 |
Scale | p. 10 |
Resources | p. 10 |
Rights to the report | p. 10 |
Experiential learning | p. 11 |
Students | p. 11 |
Small-scale evaluation: some issues and considerations | p. 11 |
Students as evaluators | p. 11 |
Negotiation | p. 13 |
Agreement | p. 15 |
Health and safety | p. 17 |
Assessment | p. 17 |
Access and ethics | p. 18 |
Resources and research design considerations | p. 18 |
Are the findings of small-scale evaluation ever used? | p. 20 |
Diversity of use | p. 20 |
Consultation and contact | p. 22 |
Timing of evaluation | p. 23 |
Managerial willingness to act on evaluation | p. 23 |
Understanding Evaluation | p. 26 |
Summary | p. 26 |
Overview of evaluation issues | p. 27 |
Evaluation as everyday activity | p. 27 |
Defining evaluation | p. 28 |
Formative and summative evaluation | p. 29 |
Evaluation history: public programs and the 'classic' evaluation model | p. 30 |
Emergence of different kinds of evaluation | p. 31 |
Three major approaches to evaluation | p. 31 |
The role of the evaluator | p. 34 |
Roles of other evaluation participants | p. 37 |
Commissioners of evaluation | p. 37 |
Sponsors and gatekeepers | p. 38 |
Other Stakeholders | p. 39 |
Timing of evaluation in relation to program activity | p. 41 |
The link between evaluation and policy | p. 42 |
Models of evaluation practice | p. 44 |
Models which emphasize accountability | p. 44 |
Impact assessment/outcome evaluation (the 'classic' model) | p. 44 |
Goal-free evaluation | p. 45 |
Models which emphasize development/process | p. 46 |
Process evaluation | p. 46 |
Illuminative evaluation | p. 47 |
Responsive evaluation | p. 48 |
Utilization-focused evaluation | p. 49 |
Participatory evaluation | p. 49 |
Empowerment evaluation | p. 51 |
Theorizing evaluation | p. 52 |
Fourth-generation evaluation | p. 52 |
Theory-driven evaluation | p. 54 |
Realistic evaluation | p. 55 |
Revisiting the small-scale evaluation model | p. 57 |
Student projects | p. 58 |
Evaluation and Ethics | p. 60 |
Summary | p. 60 |
Introduction | p. 61 |
Models of evaluation and the treatment of ethics | p. 61 |
How can evaluation be seen as fair judgement? | p. 63 |
Evidence and response: presenting critical findings | p. 64 |
Evidence-based evaluation: ethical issues | p. 67 |
Being seen to be independent: ethical issues | p. 71 |
Student evaluators and independence | p. 74 |
Independence and justice: codes and dilemmas | p. 75 |
Key principles | p. 76 |
Codes | p. 76 |
Dilemmas: justice and care | p. 87 |
Planning Research | p. 92 |
Summary | p. 92 |
Planning evaluation research | p. 92 |
Setting the evaluation questions | p. 92 |
Negotiating the research design | p. 95 |
Criteria for research design | p. 97 |
Combining multiple methods | p. 98 |
Research plan checklist | p. 101 |
Research activities and methods | p. 102 |
Epistemology and the role of the researcher | p. 102 |
Methods of experiencing | p. 104 |
Observation | p. 104 |
Methods of enquiring | p. 110 |
The survey | p. 110 |
Qualitative interviews | p. 117 |
Notifying subjects | p. 122 |
Recording the information | p. 122 |
Research with children | p. 124 |
Research with and by disabled people | p. 125 |
Methods of examining | p. 126 |
Local area statistics | p. 126 |
Organizational records | p. 127 |
Personal records | p. 128 |
Sampling | p. 128 |
Selection of participants in the research | p. 128 |
Probability samples | p. 129 |
Non-probability samples | p. 131 |
Quota sampling | p. 131 |
Theoretical sampling | p. 132 |
Snowball sampling | p. 133 |
Samples of convenience | p. 133 |
Suggestions for further reading | p. 134 |
Analysing the Data | p. 136 |
Summary | p. 136 |
Quantitative or structured data | p. 137 |
Data and the rules of measurement | p. 137 |
Organizing quantitative data for analysis | p. 139 |
Using computers with quantitative data | p. 142 |
Checking the information for consistency and errors | p. 142 |
Reducing and summarizing the information | p. 143 |
Looking for patterns in the data | p. 145 |
Testing hypotheses or constructing explanations | p. 147 |
Recognizing associations | p. 149 |
Qualitative or naturalistic data | p. 150 |
Analysing recorded interviews | p. 151 |
Transcription | p. 152 |
Accuracy in transcription | p. 152 |
Thematic analysis | p. 153 |
Coding data | p. 155 |
Applying codes | p. 155 |
Categorizing codes, reducing information and developing explanations | p. 156 |
Narrative | p. 157 |
Oral history | p. 159 |
Representation in qualitative analysis | p. 161 |
Suggestions for further reading | p. 162 |
Reporting on Evaluation: Communicating to Audiences | p. 163 |
Summary | p. 163 |
The final report - structure and audiences | p. 164 |
Style and language | p. 165 |
Using language sensitively | p. 166 |
Constructing the text | p. 167 |
Presenting criticisms | p. 172 |
Beginning the written report | p. 174 |
Structure of the written report | p. 175 |
Title | p. 175 |
Contents list | p. 175 |
Acknowledgements | p. 176 |
Executive summary | p. 176 |
Introduction and background information | p. 178 |
Purpose of evaluation and methods chosen | p. 179 |
Results and findings | p. 180 |
Conclusions and recommendations | p. 181 |
Appendices | p. 184 |
Presentation | p. 184 |
Length | p. 185 |
Making the report accessible to readers and writers with dyslexia | p. 186 |
Dissemination | p. 187 |
Reflecting on Evaluation | p. 189 |
Summary | p. 189 |
Thinking about reflexivity and reflection | p. 190 |
Reflexivity | p. 191 |
Position of the researcher | p. 192 |
Reflection | p. 194 |
Experiential learning | p. 196 |
Developing reflexivity and reflection in evaluation practice | p. 197 |
Research diary | p. 198 |
Structure | p. 198 |
Reflective account | p. 204 |
Assessing the process of evaluation: the role of reflection | p. 214 |
Reflection within the evaluation report? | p. 214 |
Case-studies of Small-Scale Evaluation | p. 216 |
Summary | p. 216 |
Charington Hostel | p. 216 |
Executive summary | p. 217 |
Research methods | p. 218 |
Limitations of the sample | p. 219 |
Negotiating the role of evaluator | p. 220 |
The findings | p. 221 |
Meaning of 'home' | p. 223 |
Conclusions and recommendations | p. 225 |
Response of the client | p. 226 |
Comment | p. 226 |
Oriel Day and Resource Centre | p. 227 |
Executive summary | p. 228 |
Research methods | p. 229 |
The findings | p. 229 |
Conclusions and recommendations | p. 232 |
Response of the client | p. 232 |
Comment | p. 233 |
Evaluation Agreement | p. 235 |
Risk Assessment | p. 237 |
Health and Safety Questionnaire | p. 239 |
Bibliography | p. 242 |
Index | p. 252 |
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