The Everything Leadership Book

by Adams, Bob

• ISBN13: 9781580625135
• ISBN10: 1580625134
• Format: Paperback
• Copyright: 2001-07-01
• Publisher: Everything

Summary

With over 4 million sold, our Everything "RM" books are just too good to pass up. Each book in the Everything "RM" series is packed with clear, concise information that is written in a fun, engaging style. The large trim-size, bright colors, and great price attract readers, and over 300 pages of unparalled content and two-color illustrations keep them reading!

Table of Contents

Knowing the Rules	1	(14)
Communication	2	(1)
Motivation	3	(2)
Teamwork	5	(1)
Organization and Time Management	6	(1)
Resolving Conflict and Solving Problems	7	(1)
Accepting Change	7	(1)
Hiring the Right Person for the Job	8	(1)
Evaluating Employees	9	(1)
Dealing with Problem Employees	9	(1)
Employee Recognition and Retention	9	(1)
Leadership Is an Expression of You	10	(1)
Self-Discipline Is a Big part of Success	11	(1)
Learning From Mistakes	11	(1)
Volunteerism as a Form of Leadership	12	(1)
Even If You Are Not in Charge, You Can Still Be a Leader	12	(1)
Understanding the New Workforce	12	(2)
Keep Yourself Educated	14	(1)
You Can Lead	14	(1)
Information Exchange: The Art of Communication	15	(14)
Getting the Point Across	16	(1)
Personality of a Listener	16	(2)
Communicating on All Levels	18	(2)
Fostering Positive Interactions	20	(1)
Meetings---Can't Live with `Em, Can't Live Without `Em	21	(2)
More Ideas to Promote Communication	23	(2)
The Dos and Don'ts of Communication	25	(1)
Consistent Application	26	(3)
Motivation: Get Them Moving and Get Results!	29	(12)
Scared into Submission: Fear as a Motivator	30	(1)
What's in It for Me?	30	(1)
Recipe for Motivational Success	31	(8)
Don't Forget to Keep Yourself Motivated!	39	(2)
The Importance of Coaching	41	(12)
What Does It Mean?	42	(2)
Coaching Benefits Individuals	44	(1)
Coaching Benefits Organizations	44	(1)
Coaching Basics	44	(1)
The Coaching Process	45	(2)
Successful Coaching Session One	47	(2)
Successful Coaching Session Two	49	(2)
Another Use for Coaching	51	(2)
There s Plenty to Go Around: Passing on Power	53	(14)
What's the Buzz about Empowerment?	54	(1)
Utilize the Potential of Others	55	(1)
The Relationship Between Empowerment and Delegation	56	(2)
Life Skills Can Transfer to the Workplace	58	(1)
Practice Trust	59	(1)
Two Leadership Mantras	60	(1)
Power Failure: Downsizing and Layoffs	61	(2)
Strategies to Help the Process	63	(2)
Common Difficulties with the Empowerment Approach	65	(2)
Go Team!	67	(10)
The Home Team Advantage	683
Leader-Directed Versus Self-Directed Teams	70	(5)
Watch Out for Team Destroyers!	75	(2)
Getting Organized and Managing Time	77	(22)
You've Heard It All Before	79	(1)
Organizing Your Work Space	80	(5)
Multitasking	85	(1)
Capitalize on Your Commute	86	(4)
Maintenance---The Toughest Job You'll Ever Love!	90	(1)
Successful Time Management	91	(1)
Stop Bothering Me!	92	(3)
Interruptions	95	(4)
Keeping the Peace: Resolving Conflict and Solving Problems	99	(10)
Divide and Conquer	100	(1)
Unnecessary Conflict	100	(1)
Resolvable Conflict	101	(1)
10 Steps to Victory	101	(2)
The Dos and Don'ts of Conflict Resolution	103	(1)
Problem-Solving Approach	104	(1)
Examples of Successful Conflict Resolutions	104	(3)
Make It Go Away!	107	(2)
Coming to Grips with Change	109	(12)
Stage One: Understanding Change	110	(1)
Stage Two: Becoming Aware of Change	111	(1)
Building Walls	112	(2)
Real World Problems	114	(5)
Stage Three: Accepting Change	119	(2)
The Classified Information on Hiring	121	(18)
Assess Your Needs and Start Recruiting	122	(2)
Sorting Those Resumes	124	(4)
The Interview Process	128	(1)
One Step at a Time	129	(4)
Sample Interview Questions	133	(2)
Make `Em an Offer They Can't Refuse	135	(1)
Employee Orientation	136	(3)
Evaluating Employees	139	(14)
Performance Evaluation Objectives	141	(1)
Preparing for the Process	141	(4)
Writing a Review	145	(3)
The Elements of Successful and Not-so-Successful Evaluations	148	(1)
Let's Answer Some Common Questions about the Evaluation Process	149	(4)
Dealing with Difficult Employees	153	(24)
Back to Basics	153	(6)
The Problems You Will Face	159	(6)
Some Common Problems and Some Plausible Solutions	165	(3)
Leadership Worksheet	168	(4)
Firing a Problem Employee	172	(1)
Let Them Down Gently	173	(4)
Retention and Recognition	177	(20)
What's All the Fuss about Retaining Employees?	178	(1)
What Is Turnover Anyway?	179	(3)
Uncover the Root of the Problem	182	(4)
Environment Means Everything	186	(6)
Define the Culture	192	(2)
The Role of Employee Recognition	194	(3)
Express Yourself	197	(16)
It's All about Personality and Self-Confidence	198	(1)
Leadership Self-Assessment	199	(6)
Personality Traits of Leaders	205	(4)
Presentations and Public Speaking	209	(1)
Tricks of the Trade	210	(3)
Self-Discipline Brings Success	213	(12)
Self-Discipline Involves Motivating Yourself	214	(2)
Working Alone, Telecommuting, and the World of the Self-Employed	216	(5)
Self-Discipline Means Being Organized	221	(1)
Personal Planners Can Help	222	(1)
Self-Discipline Can Be Learned	223	(2)
If at First You Don t Succeed Learn from Your Mistakes	225	(12)
Dealing with Common Leadership Mistakes	227	(4)
Major Blunders from Corporate America	231	(4)
What-if Syndrome	235	(1)
Famous Takes on Failure	235	(2)
Take the Lead as a Volunteer	237	(18)
Reasons for Volunteering	238	(1)
Making the Right Choice	239	(1)
Initiative and Commitment	240	(1)
100 Volunteer Organizations	241	(9)
Recruiting and Training Volunteers	250	(2)
How to Retain Volunteers	252	(1)
Corporate Volunteerism	253	(2)
Being a Leader Without Being in Charge	255	(12)
Take Initiative	256	(1)
Above All, Be Committed	257	(1)
Lead Through the Simple and the Mundane	258	(1)
Step Right Up and Ask for New Responsibilities	259	(1)
Be a Spokesperson for the Group	259	(1)
Networking Is Not a Dirty Word	260	(1)
Manage Your Projects as Well as Your Time	261	(1)
Take Them Under Your Wing---Be a Mentor	261	(1)
So Now That I'm a Mentor, What Do I Do?	262	(3)
Five Myths about Mentorship	265	(2)
The New Workforce	267	(12)
A Little Bit of History	268	(3)
What You Need to Do	271	(1)
Values Are Consistent	272	(1)
Pay Attention to Retention	273	(1)
Why You Could Feel Lost	274	(1)
The New Trend to Teamwork	275	(1)
Balancing Your Company's Wants and Your Employees' Needs	276	(1)
Promoting Self-Improvement	277	(1)
Respecting Your Elders	277	(1)
Diversity in the Workplace	278	(1)
Teaching the Old Dog Some New Tricks	279	(12)
Staying in School	280	(3)
Formulate Your Plan	283	(1)
Internal Education	284	(2)
Utilizing Your Space	286	(1)
Scope Out the Competition	287	(2)
Create an Intelligence Team	289	(1)
Finding Additional Business Tips	290	(1)
Appendix A Leadership Q & A Session	291	(6)
Appendix B Leadership Web Sites	297	(4)
Appendix C Glossary of Leadership Theories and Concepts	301