The Evolution of Business Knowledge

by Scarbrough, Harry

• ISBN13: 9780199229598
• ISBN10: 0199229597
• Format: Hardcover
• Copyright: 2009-01-05
• Publisher: Oxford University Press

Summary

Top executives increasingly see the competitive advantage of their firms coming from their ability to exploit knowledge and learning. Policy-makers likewise see the fate of national and regional economies being determined by the emergence of a knowledge economy. These views place great importance on the way in which knowledge evolves within business. However, to date, our understanding of that evolution has been limited by a tendency to see knowledge as simply a resource or input to be transformed into outputs. This R&D-centred view of business knowledge has recently been challenged by other views which emphasize the contribution of organizational learning, social practices, and management structures to its evolution within and between organizations. Competitive success is seen as dependent on the firm's ability to mobilize all of these different kinds of knowledge. Based on the findings of a major research programme funded by the UK's ESRC (Economic and Social Research Council) and DTI (Department for Trade and Industry), this book makes a major contribution to this emerging picture of the evolution of business knowledge. The detailed empirical studies contained within it have been undertaken by some of the UK's leading management researchers. They cover a variety of sectors ranging from overtly knowledge producing institutions such as business schools and the scientific professions, through intermediary groups such as consultants and lobby groups to the creation and application of knowledge by firms, large and small. This work highlights the impact of different institutional contexts, social networks and technological artefacts on the way different groups share and exploit knowledge for business goals. Its findings challenge the idea that knowledge and learning are simply a resource or input to be directed by managers and policy-makers. Instead, they show how knowledge evolves through its embedding and disembedding within different business contexts - as much despite of, rather than because of, the efforts of management and policy-makers, who are often more concerned with the day-to-day pressures of their own roles.

Author Biography

Harry Scarbrough is a professor at Warwick Business School and the Director of the ESRC's Evolution of Business Knowledge (EBK) research programme. His research on knowledge and learning in organizations has been published in a wide range of international journals and in several books. Harry is also co-founder of the IKON (Innovation, Knowledge and Organizational Networks) research group and the industry-based Knowledge and Innovation Network (KIN). His commissioned work includes reports for the Chartered Institute of Personnel and Development and the British Standards Institute.

Table of Contents

Introduction

Management Knowledge in Action

The Evolution of Business Knowledge in SMEs

Managers' Roles in the Evolution of Business Knowledge

Organizational Learning and Dynamic Capabilities: Strategy and Operations

The Business School in a Changing Knowledge Landscape

Organizing Knowledge for Innovation

Knowledge Integration, Project Practice: How Mentors Build Knowledge Networks in High-Tech Start-Ups

Joint Action and Individual Agendas: Knowledge Integration and Reputations as Resource in the Film Industry

The Evolution of Biomedical Knowledge: Interactive Innovation in the UK and US

The Dynamics of Networked Innovation

Managing Knowledge Representation in Design

The Impact of Relationships on the Sharing of Knowledge

Management Consultancy in Action: Knowledge Forms, Boundaries, Contexts, and Practices

Shaping Knowledge Through Dialogue: Stakeholder Dialogue and Organizational Learning

Knowledge, Expertise, Information Technology, and the Affliction of Midas

Making Knowledge an Asset

The Measurement and Valuation of Intangible Assets in the Service Sector

Facilitating Innovation Through the Measurement and Management of Intangibles

Organizational Memory and Social Memory

Conclusions

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