Evolving Practices in Human Resource Management Responses to a Changing World of Work

by Kraut, Allen I.; Korman, Abraham K.

• ISBN13: 9780787940126
• ISBN10: 0787940127
• Edition: 1st
• Format: Hardcover
• Copyright: 1999-03-22
• Publisher: Pfeiffer

Summary

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

Author Biography

ALLEN I. KRAUT is an industrial/organizational psychologist. After directing personnel research at IBM for twenty-five years, he is now professor of management at City University of New York's Baruch College and president of Kraut Associates, a human resource consulting firm based in Rye, New York. ABRAHAM K. KORMAN is an eminent and widely published industrial/organizational psychologist and Wollman Distinguished Professor of Management at City University of New York's Baruch College.

Table of Contents

Foreword	ix	(4)
Manuel London
Preface	xiii	(4)
The Authors	xvii
Part One: Changes in the World of Work: Signs and Root Causes	3	(40)
1 The "DELTA Forces" Causing Change in Human Resource Management	3	(20)
Allen I. Kraut
Abraham K. Korman
2 Motivation, Commitment, and the "New Contracts" Between Employers and Employees	23	(20)
Abraham K. Korman
Part Two: Specific Practice Areas: Past, Present, and Future	43	(232)
3 Is Job Analysis Dead, Misunderstood, or Both? New Forms of Work Analysis and Design	43	(26)
Juan I. Sanchez
Edward L. Levine
4 Recruitment and Selection: Benchmarking at the Millennium	69	(21)
Hannah R. Rothstein
5 Our Past, Present, and Future in Teams: The Role of Human Resource Professionals in Managing Team Performance	90	(28)
Cristina B. Gibson
Bradley L. Kirkman
6 Performance Management: The Real Glue in Organizations	118	(28)
Cristina G. Banks
Karen E. May
7 Personal and Career Development: The Best and Worst of Times	146	(26)
Gerard A. Callanan
Jeffrey H. Greenhaus
8 Leadership Development: Contemporary Practices	172	(29)
George P. Hollenbeck
Morgan W. McCall Jr.
9 Building Room at the Top: Selecting Senior Executives Who Can Lead and Succeed in the New World of Work	201	(25)
Joseph L. Moses
Scott L. Eggebeen
10 Worker Participation: Current Promise, Future Prospects	226	(23)
Katherine J. Klein
Virginia L. Smith-Major
R. Scott Ralls
11 Diversity: Lessons from Global Human Resource Practices	249	(26)
John R. Fulkerson
Michael F. Tucker
Part Three: Perspectives on the Future and How to Get There	275	(84)
12 Helping Organizations Change: Coping with Downsizing, Mergers, Reengineering, and Reorganizations	275	(27)
David M. Noer
13 Organization Surveys: Coming of Age for a New Era	302	(26)
Allen I. Kraut
Lise M. Saari
14 Is the Sky Really Falling? A View of the Future	328	(31)
Benjamin Schneider
Name Index	359	(8)
Subject Index	367