Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Third Edition

by Garman, Andrew N.; Dye, Carson F.

• ISBN13: 9781640554429
• ISBN10: 1640554424
• eBook ISBN(s): 9781640554436
• Edition: 3rd
• Format: Paperback
• Copyright: 2024-04-15
• Publisher: ACHE Learn
• More Book Details

Summary

Although many leadership concerns are universal across industries, healthcare presents unique leadership challenges. The complex environment, financial pressures, and life-or-death nature of the work are unlike anything else.

 

Exceptional Leadership describes the professional and personal skills and behaviors that managers need to lead successfully and thrive in healthcare's high-stakes environment. The book offers a leadership competency model based on four themes: well-cultivated self-awareness, compelling vision, a real way with people, and masterful execution. Each competency is covered in its own chapter that defines it, provides examples and advice, and outlines common skill deficits.

 

The third edition of this book has been revised to reflect contemporary issues and the latest research on leadership. Individual and organizational challenges faced in the aftermath of the COVID-19 pandemic are discussed in several chapters. The opening case study that threads throughout the book, vignettes at the end of each chapter, self-reflection questions, and the self-development plan have also been revised and continue to offer opportunities for applying the competencies.

Author Biography

Andrew N. Garman, PsyD, is a professor of Health Systems Management at RUSH University in Chicago, and Senior Advisor for Leadership Development at the International Hospital Federation’ s Geneva Sustainability Centre. Dr. Garman is a recognized authority in evidence-based leadership assessment and development practice, as well as in long-term trends affecting the future of healthcare leadership. His research and applied work have been published in more than a hundred peer-reviewed journals and trade publications. Carson F. Dye, FACHE, president and CEO of Exceptional Leadership LLC, is a seasoned consultant with more than 40 years of leadership and management experience. He has served as an executive search consultant and senior partner with Witt/Kieffer, TMP Worldwide, and LAI/Lamalie Associates. He has 20 years of experience in healthcare administration, serving in executive-level positions at medical centers in Ohio. The author of 15 books, he has taught policy, leadership, and human resources courses in health administration programs and has led numerous professional seminars.

Table of Contents

Chapter 1 - Competency 1: Leading with Conviction Chapter 2 - Competency 2: Using Emotional Intelligence Chapter 3 - Competency 3: Developing Vision Chapter 4 - Competency 4: Communicating Vision Chapter 5 - Competency 5: Earning Trust and Loyalty Chapter 6 - Competency 6: Listening Like You Mean It Chapter 7 - Competency 7: Giving Great Feedback Chapter 8 - Competency 8: Mentoring Chapter 9 - Competency 9: Developing High-Performing Teams Chapter 10 - Competency 10: Energizing Staff Chapter 11 - Competency 11: Generating Informal Power Chapter 12 - Competency 12: Building True Consensus Chapter 13 - Competency 13: Mindful Decision Making Chapter 14 - Competency 14: Driving Results Chapter 15 - Competency 15: Stimulating Creativity Chapter 16 - Competency 16: Cultivating Adaptability Chapter 17 - Systems Approaches to Leadership Development Chapter 18 - Leadership Coaches Chapter 19 - Mentors: How to Find and Work with Them Chapter 20 - Developing a Feedback-Rich Working Environment Chapter 21 - Physician Leadership Development and Competencies Chapter 22 - Final Questions About the Exceptional Leadership Model