Robert K. Wysockl, PhD, has over forty years of experience as a project management consultant and trainer, information systems manager, systems and management consultant, author, training developer, and provider. He is the founder of Enterprise Information Insights, Inc., a project management consulting and training practice. He has written twenty books on project management and information systems management.
Foreword | p. xi |
Preface | p. xv |
Introduction | p. 1 |
The Nature of Project Complexity and Uncertainty | p. 1 |
The Risk Mitigation and Business Value Roles of the Senior Management Team | p. 2 |
Organizational Culture and Velocity | p. 3 |
How to Carefully Manage the Creative Process | p. 3 |
About this Book | p. 3 |
Who Should Read this Book | p. 7 |
Challenges to Supporting Complex Projects | p. 9 |
The Project Landscape | p. 11 |
The Nature of Project Complexity and Uncertainty | p. 13 |
Goal and Solution Clarity | p. 14 |
Through the Eyes of Senior Management Team Members | p. 19 |
Putting It All Together | p. 22 |
Project Management Life Cycle Models | p. 23 |
Traditional Project Management | p. 24 |
Agile Project Management | p. 28 |
Extreme Project Management | p. 32 |
Emertxe Project Management | p. 35 |
How to Choose the Best Fit Project Management Life Cycle | p. 36 |
Putting It All Together | p. 39 |
The Complex Project Team | p. 41 |
What Is a Complex Project Team? | p. 41 |
Complex Project Team Position Family | p. 42 |
Complex Project Manager Use of the Complex Project Team Profile | p. 49 |
Senior Management Team Applications of the Complex Project Manager Position Family Profile | p. 50 |
Putting It All Together | p. 52 |
Summary | p. 53 |
Organizational Challenges and Mitigation Strategies | p. 53 |
Executive Bookshelf | p. 56 |
Improving Project Success With Human Resource Strategies and Processes | p. 59 |
Project Manager, Business Analyst, Business Process Professional, and Information Technology Professional Integration | p. 61 |
Position Families | p. 62 |
An Historical Perspective | p. 63 |
Complex Project Team and Complex Projects | p. 66 |
Putting It All Together | p. 78 |
A Professional Development Model | p. 79 |
The Professional Development Plan | p. 80 |
Role of the Senior Management Team in the Personal Development Program | p. 88 |
Putting It All Together | p. 89 |
Integrating the Project Manager, Business Analyst, Business Process Professional, and Information Technology Professional into the Project Landscape | p. 91 |
Project Complexity Assessment | p. 91 |
Generalists Versus Specialists | p. 94 |
Project Manager, Business Analyst, Business Process, and Information Technology Skill Profile | p. 96 |
Mapping the Project Managers and Business Analysts into the Project Landscape | p. 100 |
Putting It All Together | p. 101 |
Summary | p. 103 |
Organizational Challenges and Mitigation Strategies | p. 103 |
Executive Bookshelf | p. 106 |
Improving Project Return on Investment (ROI) Using Agile Project Portfolio Management | p. 107 |
The Project Birth and Death Process | p. 109 |
Project Birth Process | p. 110 |
Project Maturation Process | p. 118 |
Project Death Process | p. 118 |
Putting It All Together | p. 119 |
Agile Project Portfolio Management Process | p. 121 |
What Is a Project Portfolio? | p. 122 |
What Is Agile Project Portfolio Management? | p. 123 |
Putting It All Together | p. 133 |
An Agile Portfolio Strategy | p. 135 |
Adapting the Project Management Life Cycle Models to the Agile Project Portfolio Management Model | p. 135 |
Problem/Opportunity Prioritization | p. 137 |
Strategic Alignment Model | p. 138 |
Alternatives to the Strategic Alignment Model | p. 140 |
Putting It All Together | p. 150 |
Summary | p. 151 |
Organizational Challenges and Mitigation Strategies | p. 151 |
Executive Bookshelf | p. 155 |
Establishing and Maturing an Enterprise Project Support Office | p. 157 |
Organizing and Defining Your Project Support Office | p. 159 |
Definition of a Project Support Office | p. 159 |
Spotting Symptoms that You Need a Project Support Office | p. 166 |
Organization and Placement of a Project Support Office | p. 171 |
Steps to Establishing a Project Support Office | p. 173 |
Putting It All Together | p. 174 |
Growing and Maturing Your Project Support Office | p. 175 |
Project Support Office Stages of Growth | p. 175 |
A Step-by-Step Plan | p. 177 |
Challenges to Implementing a Project Support Office | p. 182 |
Putting It All Together | p. 183 |
The Future of the Project Support Office | p. 185 |
Hub and Spoke BP4SO | p. 187 |
Putting It All Together | p. 199 |
Summary | p. 201 |
Organizational Challenges and Mitigation Strategies | p. 201 |
Executive Bookshelf | p. 203 |
Next Steps | p. 205 |
Define Your Role in Supporting Complex Projects | p. 205 |
How Will You Make It Happen? | p. 205 |
Final Thoughts on the Book | p. 209 |
About the Author | p. 211 |
Index | p. 213 |
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