Exercises in Helping Skills for Egan’s The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping, 7th

by Egan, Gerard

• ISBN13: 9780534367329
• ISBN10: 0534367321
• Edition: 7th
• Format: Hardcover
• Copyright: 2001-07-16
• Publisher: Brooks Cole

Summary

Written by Gerard Egan, with assistance from Rich McGourty, this manual parallels the main text, THE SKILLED HELPER, Seventh Edition, and allows students to practice communication skills and each of the steps of the model in private before using them in actual face-to-face helping interactions with others. In this edition, self-development items have been added to every chapter. To bundle with the text use this ISBN: 0534693687

Table of Contents

Introduction to the Exercises	1	(4)
PART I. LAYING THE GROUNDWORK	5	(14)
Introduction	5	(5)
Understanding What Helping Is All About	5	(1)
Preparing to Play the Role of Client: Strengths and Soft Spots in My Life	6	(1)
Turning Problems into Opportunities	7	(1)
Strengths and Soft Spots	8	(1)
Spotting Unused Opportunities	9	(1)
An Overview of the Helping Process	10	(6)
Explaining What Helping Involves	10	(3)
Preparing to Tell Your Story -Problems	13	(1)
Preparing to Tell Your Story -Unused Opportunities	14	(2)
The Helping Relationship: Values Inaction	16	(3)
What If I Were a Client?	16	(1)
Your Preliminary Statement of Values	17	(1)
Building and Maintaining Opportunities	17	(2)
Part II. THE BASIC SKILLS OF THERAPEUTIC COMMUNICATION	19	(48)
Communication Skills I-Dialogue and Visibly Tuning in	20	(4)
Understanding Four Requirements of True Dialogs	20	(1)
Dialogue in Everyday Life	21	(1)
Visibly Tuning in to Others in Everyday Dialogues	21	(2)
Observing and Giving Feedback on Quality of Presence	23	(1)
Active Listening	24	(14)
Listening to Yourself as a Problem Solver	24	(1)
Listening to Your Own Feelings and Emotions	25	(1)
Processing What You Hear -Thoughtful Listening	26	(1)
Listening for Core Messages	27	(4)
Listening for Reasons, Implications, and Feelings	31	(3)
Listening to Key Opportunities	34	(2)
Using Context for Thoughtful Processing	36	(1)
Your Listening and Processing Style and Its Shadow Side	36	(2)
Seeking Understanding: Sharing Empathic Highlights	38	(13)
Identifying Core Messages in Clients' Stories	38	(3)
Using a Formula to Express Empathic Highlights	41	(4)
Using Your Own Words in Empathic Highlights	45	(3)
Empathic Highlights with Clients Facing Dilemmas	48	(2)
Sharing Empathic Highlights in Everyday Life	50	(1)
Using Probes and Summarizing	51	(16)
Speaking Concretely about Problems	51	(1)
Speaking Concretely about Unused Opportunities	52	(2)
Probing for Key Issues and Clarity	54	(3)
Empathic Highlights and Two Kinds of Probes	57	(3)
Probing for Action	60	(2)
Using Probes to Help Others Communicate Better	62	(1)
Summarizing as a Way of Providing Focus	63	(1)
Helping Others Engage in Dialog	64	(3)
Part III. STAGE I OF THE HELPING MODEL AND ADVANCED COMMUNICATION SKILLS	67	(48)
Step I-A Helping Clients Tell their Stories	67	(5)
Helping One Another to Tell Your Stories	67	(1)
Talking Productively about the Past	68	(1)
Linking Storytelling to Action	68	(3)
Taking Action in Your Own Life	71	(1)
Managing Reluctance and Resistance	72	(5)
My Own Reluctance	72	(1)
My Own Experience of Resistance	73	(1)
Your Own Ways of Causing Resistance	74	(1)
Dealing with Resisting Clients	75	(2)
Step I-B-Helping Clients Challenge Themselves	77	(9)
Reviewing Some Basic Developmental Tasks	77	(5)
Identifying Different Areas Needing Challenge	82	(4)
The Skills of Effective Challenging	86	(19)
Advanced Accurate Empathy-Hunches about Yourself	87	(2)
Advanced Versus Basic Empathic Highlights	89	(5)
Information Leading to New Perspectives and Action	94	(4)
Challenging Normative Dishonesties in One's Own Life	98	(2)
Experiences of Mine That Might Be Helpful to Others	100	(2)
Responding to Situations Calling for Immediacy	102	(2)
Immediacy with the Other Members of Your Training Group	104	(1)
The Wisdom of Challenging	105	(4)
Effective Versus Ineffective Challenge	105	(1)
Challenging One's Own Strengths	105	(2)
Tentativeness in the Use of Challenging Skills	107	(1)
The Challenge Round Robin	107	(2)
Step I-C-Leverage: Helping Clients Work on the Right Things	109	(6)
Myself as a Decision Maker	109	(1)
Screening Problems	109	(1)
Choosing Issues that Make a Difference	110	(1)
Counseling Yourself: An Exercise in Stage	111	(4)
PART IV. STAGE II OF THE HELPING MODEL	115	(30)
Introduction to Stage II-Solution-Focused Helping	115	(3)
The Value of Goal Setting	115	(1)
How Goal Oriented Are You?	115	(1)
Your Decision-Making Style	116	(2)
Step Ii A-Helping Clients Create a Better Future	118	(9)
Problems and Opportunities in the Social Settings of Life	118	(3)
Brainstorming Possibilities for a Better Future--Cases	121	(3)
My Potential as a Helper	124	(1)
Helping Another Develop Possibilities for a Better Future	125	(2)
Step II-B Making Choices	127	(12)
Turning Possibilities into Goals -A Case	127	(1)
Turning Personal Possibilities into Personal Goals	128	(1)
Helping Clients Turn Possibilities into Goals	129	(2)
Shaping -Making Goals Specific	131	(3)
Shaping Goals -Making Sure That They Are Workable	134	(1)
Helping Learning Partners Set Workable Goals	135	(1)
Relating Goal Choice to Action	136	(3)
Step II-C-Commitment to Goals	139	(6)
Managing Your Commitment to Your Goals	139	(2)
Reviewing Benefits Versus Costs in Choosing Goals	141	(1)
Competing Agendas	142	(3)
Part V. STAGE III OF THE HELPING MODEL	145	(20)
Step III-A Action Strategies	145	(9)
Assessing Critical Skills for Effective Living	145	(3)
Brainstorming Action Strategies for Your Own Goals	148	(2)
Action Strategies: Putting Yourself in the Client's Shoes	150	(2)
Helping Others Brainstorm Strategies for Action	152	(2)
Step III-B-Best Fit Strategies	154	(5)
A Preliminary Scan of Best-Fit Strategies for Yourself	154	(1)
Best-Fit Strategies: Putting Yourself in the Client's Shoes	155	(1)
Using Criteria to Choose Best-Fit Strategies	156	(1)
Choosing Best-Fit Strategies: The Balance-Sheet Method	157	(2)
Step III-C-Helping Clients Make Plans	159	(6)
Developing Your Own Action Plan	159	(1)
Sharing and Shaping Plans	160	(1)
Formulating Plans for the Major Steps of a Complex Goal	161	(2)
Developing the Resources to Implement Your Plans	163	(2)
Part VI. THE ACTION ARROW-MAKING IT ALL HAPPEN	165
The Action Arrow-Making it All Happen	165
Exploring Your Own Tendency to Procrastinate	166
Exploring the Self-Starter in Yourself	167
Learning from Failures	169
Identifying and Coping with Obstacles to Action	171
Identifying Facilitating Forces	173
Dealing with Restraining Forces	175
Using Supportive and Challenging Relationships	176