Experiencing Human Resource Management

by Christopher Mabey; Denise Skinner; Timothy A R Clark

• ISBN13: 9780761951179
• ISBN10: 0761951172
• Format: Paperback
• Copyright: 1998-03-23
• Publisher: Sage Publications

Summary

By examining human resource management (HRM) techniques and processes from the 'receiving end', Experiencing Human Resource Management provides a rich and valuable view of HRM initiatives and strategies.If HRM is to contribute to the objectives of the organization, it is imperative to understand how HRM techniques are being applied and experienced. The current HRM literature is dominated by a managerial focus and perspective, however this book tells the experiences of employees in more than 20 organizations across a number of sectors and countries. It sets out to answer three questions: A decade or so from its arrival, is HRM delivering its promises? Of the many documented changes in workplace policies and practices, which can be distinctively attributed to HRM? Where changes are occurring in the name of HRM, who is benefitting?

Table of Contents

Foreword - John Monks

PART ONE:INTRODUCTION

Experiencing HRM - Timothy Clark, Denise Skinner and Christopher Mabey

The Importance of the Inside Story

The Morality of HRM - Karen Legge

PART TWO: QUALITY AND CULTURE CHANGE PROGRAMMES

Empowerment through Quality Management - Chris Rees

Employee Accounts from Inside a Bank, a Hotel and Two Factories

Total Quality Management - Linda Glover and Deborah Fitzgerald Moore

Shop Floor Perspectives

Changing Corporate Culture - Graeme Martin, Phil Beaumont and Harry Staines

Paradoxes and Tensions in Local Authority

PART THREE: THE PERCEIVED IMPACT OF HRM ON PRODUCTIVITY AND PERFORMANCE

Training and Development at an Agro Chemical Plant - Jason Heyes

View from the Bridge and Life on Deck - Aisling Kelly and Kathy Monks

Contrasts and Contradictions in Performance-Related Pay

Culture Change within a Regional Business Network - Julia Connell and Suzanne Ryan

PART FOUR: HRM PROVIDING CHOICES AND OPPORTUNITIES

Strategic Integration and Industrial Relations in Greenfield Sites - Patrick Gunnigle and Michael Morley

From Public Sector Employees to Portfolio Workers - Mary Mallon

Pioneers of New Careers?

Diversity Climates and Gendered Cultures - Paul Iles, Elisabeth Wilson and Deborah Hicks-Clarke

A Cross Sector Analysis

A Trail of Clues for Graduate Trainees - Diane Preston and Cathy Hart

Inside or Outside HRM? Lateral Learning in Two Voluntary Sector Organizations - Rona S Beattie and Marilyn McDougall

PART FIVE: CONCLUSION

Getting the Story Straight - Christopher Mabey, Timothy Clark and Denise Skinner