Facilitating the Development and Use of Interactive Learning Environments

by Bloom; Charles P.

• ISBN13: 9780805818505
• ISBN10: 0805818502
• Format: Hardcover
• Copyright: 1998-07-01
• Publisher: CRC Press

Summary

Intelligent tutoring technology is on the verge of a breakthrough into the mainstream of training and education. Over the past 25 years, researchers have learned not only what it takes to develop an effective intelligent tutoring system (ITS), but also what it takes to deploy and use one--the true barometer of a technology's success. This volume brings together a cross-section of ITS researchers from academia, industry, and the government to talk about their experiences in ITS development and technology transfer, both successful and unsuccessful. Section 1 is devoted to detailed descriptions of tools and methods ITS developers can employ during development to facilitate technology adoption. It includes discussions of the paradigmatic change in learning and instructional design that ITS fosters, techniques for gathering design information for ITS domains where empirical or knowledge-based methods are inappropriate, and the conduct of cost-benefits analyses to facilitate ITS funding decisions. Sections 2 and 3 offer numerous case studies of ITS deployment from both industry and the government. All of these case studies--regardless of outcome--provide valuable insights into the dos and don'ts of ITS technology transfer. This volume will be an invaluable resource for all researchers and developers of ITS, as well as for managers and personnel in education and training organizations who must adopt and use ITS technology, and information systems and computing support organization professionals who must support it if it is to succeed.

Table of Contents

Preface	vii
PART I: TOOLS OF THE TRADE	3	(70)
1 Developing Learning Technology in Practice	3	(18)
William J. Clancey
2 Using Quasi-Experimentation to Gather Design Information for Intelligent Tutoring Systems	21	(30)
A. Scott Wolff
Charles P. Bloom
Anoosh K. Shahidi
Robert E. Rehder
3 Cost-Benefits Analysis for Computer-Based Tutoring Systems	51	(22)
A. Scott Wolff
PART II: CASE STUDIES FROM INDUSTRY	73	(140)
4 Introducing Advanced Technology Applications Into Corporate Environments	73	(30)
Charles P. Bloom
A. Scott Wolff
Brigham Bell
5 An Observational Study of ITS Knowledge-Base Development by Nontechnical Subject-Matter Experts	103	(24)
Anne McClard
6 Supporting Development of Online Task Guidance for Software System Users: Lessons From the WITS Project	127	(36)
Robert Farrell
Lawrence S. Lefkowitz
7 Transferring Learning Systems Technology to Corporate Training Organizations: An Examination of Acceptance Issues	163	(26)
Peter T. Bullemer
Charles P. Bloom
8 Augmenting Intelligent Tutoring Systems With Intelligent Tutors	189	(24)
E. Robert Radlinski
Michael E. Atwood
PART III: CASE STUDIES FROM GOVERNMENT	213	(76)
9 "A Prophet Without Honor..." Case Histories of ITS Technology at NASA/Johnson Space Center	213	(14)
R. Bowen Loftin
10 Sherlock 2: An Intelligent Tutoring System Built on the LRDC Tutor Framework	227	(32)
Sandra Katz
Alan Lesgold
Edward Hughes
Daniel Peters
Gary Eggan
Maria Gordin
Linda Greenberg
11 Are Intelligent Tutoring Systems Ready for the Commercial Market?	259	(30)
Jeffrey E. Norton
Julie A. Jones
William B. Johnson
Bradley J. Wiederholt
Author Index	289	(4)
Subject Index	293