Facilitating the Project Lifecycle The Skills & Tools to Accelerate Progress for Project Managers, Facilitators, and Six Sigma Project Teams

by Means, Janet A.; Adams, Tammy

• ISBN13: 9780787978754
• ISBN10: 0787978752
• Edition: 1st
• Format: Paperback
• Copyright: 2005-08-26
• Publisher: Jossey-Bass

Summary

Step by step, Facilitating the Project Lifecycle guides the project manager/facilitator in making smart choices about when and how to pull key talent together to spell success for the project and ultimately the organization. The authors will help you understand the benefits of using facilitated group work sessions to get real work done during a project and get it done better and more efficiently than more traditional individual work approaches. In addition, the book includes: Recommendations for capitalizing on group knowledge to accelerate the building of key project deliverables and ensure their quality as they are built A work session structure for planning, delivering, and following up facilitated work sessions Guides for building key project deliverables Sample agendas Proven techniques for managing the group dynamics

Author Biography

Janet A. Means is cofounder of Resource Advantage, Inc., a consulting and training firm specializing in business process innovation, organizational productivity improvement, and information technology planning and design. She is a certified professional facilitator with the International Association of Facilitators.

Tammy Adams is the managing partner of Chaosity LLC, a consulting firm specializing in collaborative techniques for business process improvement and project acceleration. She is a certified professional facilitator and certified quality manager.

Table of Contents

Part I. The Power of the Partnership: Projects and Facilitation

Chp. 1 Old Dogs and New Tricks

Chp. 2. Facilitation within the Project Lifecycle

Chp. 3. Who's on First?

Chp. 4. What Effective Facilitation Is and Is Not

Part II. The Partnership in Practice: Making Facilitated Worksessions Work

Chp. 5. Making Work Sessions Work

Chp. 6. The Work Session Tightrope

Chp. 7. Preparing for the Work Session

Chp. 8. Conducting the Work Session

Chp. 9. Wrapping Up the Work Session

Chp. 10. Establishing the Project Charter

Chp. 11. Analyzing and Designing Business Processes

Chp. 12. Defining Business Requirements

Chp. 13. Assessing Risks

Chp. 14. Convening Works-in-Progress Reviews

Part III. The Techniques

Chp. 15. It's All About Communication

Chp. 16. Flipcharting

Chp. 17. Brainstorming

Chp. 18. Facilitated Dialogue

Chp. 19. Nominal Group & Affinity Analysis

Chp. 20. Prioritization techniques

Chp. 21. Break-Out Groups

Chp. 22. Staying on Track--Agendas, Action Items, and Other Focusing Techniques

Chp. 23. Creating a Purpose Statement

Chp. 24. Defining Objectives and Targets

Chp. 25. Scope Framing

Chp. 26. Guiding Factors--Assumptions, Constraints, Dependencies, & Touch Points

Chp. 27. Discovering Impacts

Chp. 28. Risk Analysis Matrices

Chp. 29. Process Decomposition

Chp. 30. Process mapping

Chp. 31. Process Detail Table

Chp. 32. Context Diagramming

Chp. 33. Requirements Table

Chp. 34, Developing a Timeline

Part IV: Appendices

CD: Templates/Checklists