Facilities Management: Towards Best Practice

by Peter Barrett (Salford University); David Baldry (MSc, MCIOB, ARICS, School of Construction and Property Management)

• ISBN13: 9781405147590
• ISBN10: 1405147598
• Format: eBook
• Copyright: 2009-02-01
• Publisher: Wiley-Blackwell

Summary

Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking.This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers.The text is divided into three parts:+ current practice is illustrated, with a second chapter looking at enhancing services+ key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems+ extensive advice is provided on managing people through change and on decision makingThe Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies.'This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis' Chartered Surveyor Monthly'a thorough and very well researched book...as a student text it is first class' Construction Manager

Table of Contents

Introduction to the First Edition

Introduction to the Second Edition

Acknowledgements

Abbreviations

Current good practice in facilities management

Improving facilities management performance

User needs evaluation

Procurement

Computer-based information systems

Managing people through change

Decision making

Further reading

Index

Table of Contents provided by Publisher. All Rights Reserved.