Marky Stein is founder and president of a successful career counseling and consulting firm. A frequent speaker at career development conferences, she has written for national publications and websites, including The Wall Street Journal, iVillage, and Career Source.
Acknowledgments | p. vii |
Introduction: Why Are Interviews So Scary? | p. 1 |
Christine's Story | p. 3 |
My Story | p. 6 |
An Assault against Anxiety | p. 9 |
The Most Common Interview Fears | p. 11 |
Strategy versus Memorization | p. 13 |
Interviewing Can Be Fun! | p. 14 |
Building Your Skills Arsenal | p. 15 |
Assessing Your Skills | p. 19 |
General Skills | p. 20 |
Job-Specific Skills | p. 27 |
Personal Traits | p. 30 |
Competencies | p. 33 |
Your Gift | p. 35 |
Skills Summary Page | p. 36 |
Q Statements: Your Secret Weapon | p. 39 |
What Is a Q Statement? | p. 41 |
Quality or Quantity? | p. 44 |
Let's Get Specific | p. 45 |
Research: What Separates the Hired from the Not Hired | p. 57 |
An Interview Is Like a First Date | p. 59 |
Why Research a Company? | p. 59 |
All the Information Is Right at Your Fingertips | p. 60 |
How to Get Your Hands on a Computer | p. 60 |
Company Web Sites | p. 62 |
Company Mission Statements | p. 62 |
Company Culture | p. 63 |
Targeting Your Skills to the Company's Needs | p. 65 |
Use Your Library Card as a Job Search Tool | p. 67 |
Winding Up Your Strategy | p. 69 |
Recommendations | p. 71 |
References | p. 74 |
The Presentation Packet | p. 77 |
Punctuality | p. 77 |
The Preinterview Checklist | p. 78 |
Managing the First Twenty Seconds of the Interview | p. 79 |
First Impressions | p. 81 |
Facial Expression | p. 83 |
What to Wear | p. 83 |
Your Handshake | p. 88 |
Your Greeting | p. 88 |
Your Attitude | p. 89 |
You Passed the Test! | p. 90 |
Answering Interview Questions | p. 91 |
Straightforward Questions | p. 93 |
Questions behind Questions | p. 99 |
Stress Questions | p. 108 |
Illegal Questions | p. 114 |
Questions to Ask the Employer | p. 115 |
Stalling and Accessing | p. 116 |
Handling Questions in Nontraditional Interviews | p. 117 |
Group Interviews | p. 119 |
Body Language | p. 120 |
Negotiating Your Salary | p. 123 |
The Negotiating Challenge | p. 125 |
Common Fears about Negotiating | p. 126 |
One Job, Two Different Salaries | p. 128 |
The Four Bargaining Factors | p. 129 |
Open-Door Negotiating | p. 133 |
The Salary Discussion | p. 135 |
Benefits and Your Total Compensation Package | p. 139 |
Creative Negotiations | p. 140 |
Following Up: Juggling Multiple Offers | p. 141 |
Focus Letters | p. 143 |
Follow-Up Calls | p. 146 |
Multiple Offers | p. 146 |
Sample Interviews | p. 151 |
Jerry Aronson, Marketing Manager | p. 153 |
Sarah Auschansky, Information Technology Engineer | p. 156 |
Kei Soto, Director of Launch Operations | p. 158 |
Practice Questions | p. 165 |
Conclusion: Confidence | p. 173 |
Index | p. 177 |
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