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9780470165669

Fire Them Up! 7 Simple Secrets to: Inspire Colleagues, Customers, and Clients; Sell Yourself, Your Vision, and Your Values; Communicate with Charisma and Confidence

by
  • ISBN13:

    9780470165669

  • ISBN10:

    0470165669

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2007-10-05
  • Publisher: Wiley

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Summary

Fire Them Up! will give you the astonishing communication skills that will help you enjoy more successful and fulfilling relationships with colleagues, clients, employees, or anyone else in your personal or professional life. It is full of stories and tactics from some of the world's most influential people. More than two dozen of today's most inspiring business leaders share their secrets including men and women who run The Ritz-Carlton, Google, Travelocity, Cranium, Cold Stone Creamery, Gymboree, 24-Hour Fitness and many other big-name brands. The book reveals seven simple secrets distilled from the wisdom of leaders, entrepreneurs, and visionaries from different backgrounds, generations and industries. Together, they possess all the tools you need to transform yourself into an extraordinary, electrifying, and enthusiastic leader who communicates with power, passion, confidence and charisma!

Author Biography

Carmine Gallo is a communications coach for the world's most admired brands. His client list includes Intel, Chase, Barclays, IBM, Nokia, and many others. He is an Emmy award-winning journalist and former anchor, host, and business correspondent for CNN, FOX, CNET, and CBS.

Table of Contents

Acknowledgmentsp. ix
The 7 Simple Secretsp. 1
Introduction: Our Chief Wantp. 5
Ignite Your Enthusiasm: Light a Fire in Your Heart before Sparking One in Theirsp. 15
Navigate the Way: Deliver a Specific, Consistent, and Memorable Visionp. 35
Sell the Benefit: Put Your Listeners Firstp. 65
Paint a Picture: Tell Powerful, Memorable, and Actionable Storiesp. 85
Invite Participation: Solicit Input, Overcome Objections, and Develop a Winning Strategyp. 113
Reinforce an Optimistic Outlook: Become a Beacon of Hopep. 132
Encourage Their Potential: Praise People, Invest in Them, and Unleash Their Potentialp. 148
Living the 7 Simple Secretsp. 161
Introduction: Inspire Every Day, in Every Office and in Every Homep. 163
HOO-YAH! Optimism Rules aboard the USS Ronald Reaganp. 166
Fifteen Minutes to Five-Star Servicep. 173
How a Visit to the Lower Ninth Ward Inspired a Nation of Giversp. 178
Wow 'Em Like Steve Jobsp. 184
How an Ice Cream Shop Became the Hottest Franchise in Townp. 191
A Mission Impossible Fit for Tom Cruisep. 198
A Master Class in Motivationp. 204
Conclusion: Be a Spellbinderp. 211
Notesp. 213
Indexp. 225
About the Authorp. 229
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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