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9781401394691

Fish! : A Remarkable Way to Boost Morale and Improve Results

by
  • ISBN13:

    9781401394691

  • ISBN10:

    1401394698

  • Copyright: 2009-05-11
  • Publisher: Hyperion Books
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Summary

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from Pike Place, our manager discovers how to energize those who report to her and effect an astonishing transformation in her workplace.

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