did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9781394177301

Flawless Consulting A Guide to Getting Your Expertise Used

by
  • ISBN13:

    9781394177301

  • ISBN10:

    1394177305

  • Edition: 4th
  • Format: Hardcover
  • Copyright: 2023-04-25
  • Publisher: Wiley

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Buyback Icon We Buy This Book Back!
    In-Store Credit: $15.75
    Check/Direct Deposit: $15.00
    PayPal: $15.00
List Price: $80.00 Save up to $59.76
  • Rent Book $20.24
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE
    IN STOCK USUALLY SHIPS WITHIN 24-48 HOURS.
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

Supplemental Materials

What is included with this book?

Summary

An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing

Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.

Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find:

  • A new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments
  • Invaluable information for leaders and internal consultants operating within their organizations
  • Concise and digestible techniques for successful contracting and discovery

For over 40 years Flawless Consulting has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.

Author Biography

PETER BLOCK is a bestselling author and veteran consultant who creates workplaces and communities that work for everyone. He is the founder of Designed Learning, a training company that offers workshops to build the skills outlined in his books.

Table of Contents

Introduction: What is enduring | What is new | Keeping it simple 

1 A Consultant by Any Other Name . . .

FUNDAMENTALS

2 Techniques Are Not Enough    

3 Being Right –– Really

4 Flawless Consulting    

ENTRY AND CONTRACTING

5 Contracting Overview

6 The Contracting Meeting         

7 Some Nuances of Contracting

8 The Agonies of Contracting

9 The Internal Consultant’s Dilemma

MORE FUNDAMENTALS

10 Understanding Resistance

11 Dealing with Resistance

12 Technology: A Marriage of Reality, Myth, and The Virtual Hour

DISCOVERY AND UNDERLYING CONCERNS

13 From Diagnosis to Discovery

14 Whole-System Discovery

15 Discovering Gifts, Capacities, and Acting on What We Know

ANALYSIS AND THE DECISION TO ACT

16 Focusing on the Picture

17 Preparing for Feedback

18 Managing the Meeting for Action

ENGAGEMENT AND IMPLEMENTATION

19 Implementation        

20 The Structures of Engagement            

EXTENSION, RECYCLE, OR TERMINATION

21 Transformation Will Not Be Televised, Livestreamed, or Managed      

[Insert Text Break Here]

Online Appendix: Handy Checklists You Can Use

Further Reading

Acknowledgments

About the Author

Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program