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| Maintain a safe, hygienic and secure working environment | |
| Contribute to effective teamwork | |
| Give customers a positive impression of yourself and your organisation | |
| Maintain food safety when storing holding and serving food | |
| Food Service | |
| Prepare, serve and clear areas for table/tray service | |
| Provide a trolley service | |
| Assemble meals for distribution via conveyor belt | |
| Clean and store crockery and cutlery | |
| Prepare, serve and clear areas for counter/takeaway service | |
| Prepare and clear areas for table service | |
| Serve food at the table | |
| Provide a silver service | |
| Provide a buffet/carvery service | |
| Maintain and deal with payments | |
| Drinks Service | |
| Prepare and clear the bar and drinks service area | |
| Serve alcoholic and soft drinks | |
| Prepare and serve cocktails | |
| Prepare and serve wines | |
| Prepare cellars and kegs | |
| Clean drinks dispense lines | |
| Receive, handle and store drinks stock | |
| Maintain a vending machine | |
| Prepare and serve dispensed and instant hot drinks | |
| Prepare and serve hot drinks using specialist equipment | |
| Prelims and End matter | |
| Glossary of Culinary Terms and Beverages - and Prelims (foreword, dedication, about the qualification etc) | |
| Table of Contents provided by Publisher. All Rights Reserved. |
