Foundations of Management

by Kreitner, Robert

• ISBN13: 9780618332847
• ISBN10: 0618332847
• Edition: 1st
• Format: eBook
• Copyright: 2004-01-01
• Publisher: Cengage Learning

Summary

In response to demand for a brief introductory management textbook, noted author Robert Kreitner presents Foundations of Management. Fourteen concise chapters cover all the basic functions of management without sacrificing any core concepts, real-world cases and examples, or pedagogy. Due to its succinct coverage, this versatile text can be used in business and management courses at both the undergraduate- and graduate-level, as well as professional programs (including nursing, law, medicine, health-care administration, and public administration). As always, Kreitner focuses on four overarching themes: change, skill development, diversity, and ethics. Kreitner's integrated, skills-based approach helps students to prepare for real-world contingencies. Hands-On Exercises (for individuals and teams) at the end of every chapter encourage students to develop increased self-awareness and build their managerial skills through a variety of assignments, including workplace surveys on organizational culture, quality-of-worklife, and management teamwork. Chapter-opening vignettes provide a practical context for the material by featuring interesting stories about real organizations, managers, and entrepreneurs. These profiles cover a range of organizations, including Harley-Davidson, NBC, India's Wipro Ltd., and Ameritrade and E-Trade. Three types of boxed features appear throughout the text. World of Management inserts focus on the global economy and international management, highlighting disparate regions such as Bangladesh, and Norway. Diversity in Action boxes address workplace discrimination against Hispanics, gender and leadership, the diversity-creativity connection, and other relevant topics. Best Practices boxes provide advice based on how individual organizations confront real-world management issues, such as how Wi-Fi helps Starbucks managers. At the end of every chapter, several activities help students to review and master the content, including Internet Exercises that prompt them to learn more about relevant managerial topics and problems online. Managers in Action Case Studies raise thoughtful questions about management practices in the real world. Ethical Hot Seat exercises test students' ethical reasoning skills by challenging them to make tough business choices based on complex real-life scenarios and then to defend their decisions.

Table of Contents

Note: Each chapter concludes with a Summary, Terms to Understand, and Internet Exercises

The Management Challenge

Today's Managers and Entrepreneurs Management

Defined What Do Managers Do?

Learning to Manage Small-Business Management

Management's Changing Landscape: Demographics, Global Economy, and Technology

The Social Environment

The Political-Legal Environment

The Economic Environment

The Technological Environment

Management's Social and Ethical Responsibilities

Social Responsibility: Definition and Debate

Toward Greater Social Responsibility

The Ethical Dimension of Management

Encouraging Ethical Conduct

International Management

Global Organizations for a Global Economy

Toward Greater Global Awareness and Cross-Cultural

Competence Comparative Management

Insights Staffing Foreign Positions

Managing Core Administrative Processes

Planning and Strategy Coping with Uncertainty

The Essentials of Planning

Thinking Strategically (Including E-Business Strategies)

The Strategic Management Process

Making Decisions and Solving Problems

Challenges for Decision Makers

Making Decisions

Group-Aided Decision Making: A Contingency

Perspective Managerial Creativity

Creative Problem Solving

Designing Effective Organizations

What Is an Organization?

Contingency Design

Effective Delegation

The Changing Shape of Organizations

Organizational Cultures

Maintaining Control and Improving

Quality Fundamentals of Organizational Control

The Quality Challenge

An Introduction to Total Quality Management (TQM)

Deming Management

Managing People

Human Resource Management

Human Resource Strategy: A People-Centered

Approach Recruitment and Selection Performance

Appraisal Training

Communicating for Results

The Communication Process

Dynamics of Organizational Communication

Communicating in the Online and Wireless Workplace

Becoming a Better Communicator

Motivating Employees

Motivation Theories

Motivation Through Rewards

Motivation Through Employee Participation

Motivation Through Quality-of-Worklife Programs

Managing Groups and Teams

Fundamental Group

Dynamics Group

Development Organizational Politics and Groupthink Teams, Teamwork, and Trust

Influencing and Leading Influence

Tactics in the Workplace

Power Leadership Mentoring

Managing Change and Conflict Change: Organizational and Individual Perspectives

Overcoming Resistance to Change

Making Change Happen Managing Conflict

Appendix A. A Brief History of the Management Field

The Universal Process Approach

The Operational Approach

The Behavioral Approach

The Systems Approach

The Contingency Approach

Attributes of Excellence: A Modern Unconventional Approach

Graphical Planning, Scheduling, and Control Tools

Sequencing with Flow Charts

Scheduling with Gantt Charts

PERT Networks

Table of Contents provided by Publisher. All Rights Reserved.