What is included with this book?
Steve Blank (www.steveblank.com) is an entrepreneur, consulting associate professor at Stanford and a senior fellow of innovation at Columbia, co-author of the bestselling books, Four Steps to the Epiphany and The Startup Owner’s Manual is the father of modern entrepreneurship. He co-created the Lean methodology popularized by his student Eric Ries, author of The Lean Startup. He has developed and taught innovation methods that are being used widely by startups, companies and the Department of Defense. His classes are the basis of the innovation programs at The National Science Foundation, National Institute of Health, and the Department of Defense. Steve's career has taken him from repairing fighter planes in Thailand during the Vietnam War, to arriving at the beginning of the boom times of Silicon Valley in 1978 where he was part of eight technology startups in the next 21 years.
The Hero’s Journey v
Introduction ix
Chapter 1: The Path to Disaster: The Product Development Model 1
Chapter 2: The Path to Epiphany: The Customer Development Model 23
Chapter 3: Customer Discovery 40
Chapter 4: Customer Validation 104
Chapter 5: Customer Creation 156
Chapter 6: Company Building 206
Bibliography 265
Appendix A: Customer Development Team 280
Appendix B: Customer Development Checklist 288
Acknowledgments 367
About the Author 369
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