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9780759351721

Fundamentals of Quality Control and Improvement 2E

by
  • ISBN13:

    9780759351721

  • ISBN10:

    0759351724

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2005-01-01
  • Publisher: Cengage Learning
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List Price: $346.32

Summary

This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.

Table of Contents

Philosophy and Fundamentals
Introduction to Quality Control and Total Quality System
Some Philosophies and their Impact on Quality
Quality Management: Practices, Tools and Standards
Statistical Foundations and Methods of Quality Improvement
Fundamentals of Statistical Concepts and Techniques in Quality
Control and Improvement Graphical Methods of Data
Presentation and Quality Improvement
Statistical Process Control
Statistical process Control Using Control Charts
Control Charts for Variables Control Charts for Attributes
Process Capability Analysis
Acceptance Sampling Acceptance
Sampling Plans for Attributes and Variables
Product and Process Design
Reliability Experimental
Design and the Taguchi Method
Quality in the Service Sector
Quality Control in the Service Sector
Appendix
Index
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

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