Preface | p. vii |
Administrative Organization of the Department | p. 1 |
Responsibilities and Authority of the Manager | p. 15 |
Planning Technical Services Policies and Programs | p. 35 |
Vendor Relations | p. 54 |
Staffing the Department | p. 69 |
Budgeting and Finance | p. 87 |
Impact of Digital Resources | p. 103 |
Relationships beyond the Department | p. 116 |
Evaluating the Department | p. 126 |
Concluding Thoughts | p. 148 |
Index | p. 151 |
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