The Future of Knowledge Management

by Renzl, Birgit; Matzler, Kurt; Hinterhuber, Hans

• ISBN13: 9781403947604
• ISBN10: 1403947600
• Format: Hardcover
• Copyright: 2006-04-30
• Publisher: Palgrave Macmillan

Summary

Knowledge management literature soared in the 1990s as knowledge became recognized as a primary item of competitive advantage. Managing knowledge effectively is crucial. Various approaches have been identified including advances in such fields as strategic management, information science and human resource management. This book focuses on current issues and future prospects and deals with new perspectives on knowledge and learning, transactive knowledge systems and organizational narrations. It presents emerging issues in knowledge and innovation, models of distributed innovation and forms of co-operation. It also discusses problems in managing knowledge, leadership issues and how to measure knowledge. The book offers practitioners and students alike new perspectives on current and future trends in knowledge management. Book jacket.

Table of Contents

List of Tables	vii
List of Figures	viii
Acknowledgements	ix
Notes on Contributors	x
Introduction	1	(4)
Birgit Renzi, Kurt Matzler and Hans Hinterhuber
Part I New Perspectives on Knowledge and Learning	5	(108)
Chapter 1 Modes of Knowing in Practice: The Relationship between Knowledge and Learning Revisited	7	(22)
Elena P. Antonacopoulou
Chapter 2 Knowledge Management and Organizational Learning: Fundamental Concepts for Theory and Practice	29	(33)
Ron Sanchez
Chapter 3 Knowledge Management in Interaction: Transactive Knowledge Systems and the Management of Knowledge	62	(20)
Elisabeth Brauner and Albrecht Becker
Chapter 4 Developing Organizational Narratives: A New Dimension in Knowledge Management	82	(17)
Georg Schreyögg and Daniel Geiger
Chapter 5 The Other Side of the Distinction: The Management of Ignorance	99	(14)
Ursula Schneider
Part II Emerging Issues in Knowledge and Innovation	113	(104)
Chapter 6 Interactive Innovation Processes and the Problems of Managing Knowledge	115	(22)
Sue Newell, Maxine Robertson and Jacky Swan
Chapter 7 Knowledge Management and the Emerging Organizational Models of Distributed Innovation: Towards a Taxonomy	137	(24)
Emanuela Prandelli, Mohanbir Sawhney and Gianmario Verona
Chapter 8 Equipment-Related Knowledge Creation in Innovative Online Basketball Communities	161	(23)
Johann Fuller, Gregor Jawecki and Hans Mühlbacher
Chapter 9 Developing a Brokering Capacity within the Firm: The Enactment of Market Knowledge	184	(21)
Salvatore Vicari and Paola Cino
Chapter 10 Co-operation in a System of Distributed Cognition or How to Co-operate with Diverse Knowledge	205	(12)
Irma Bogenrieder
Part III Managing the Knowledge-based Company	217	(51)
Chapter 11 Bridging Leadership and Learning in Knowledge-based Organizations	219	(18)
Stefan Güldenberg and Heinz Konrath
Chapter 12 Leadership and Strategy as Intangible Assets	237	(17)
Hans Hinterhuber and Christian Stadler
Chapter 13 Intellectual Capital: Measurement Approaches as Prerequisite for Management?	254	(14)
Manfred Bornemann
Index	268