The GE Work-Out How to Implement GE's Revolutionary Method for Busting Bureaucracy & Attacking Organizational Proble

by Ulrich, David; Kerr, Steve; Ashkenas, Ron

• ISBN13: 9780071384162
• ISBN10: 0071384162
• Edition: 1st
• Format: Hardcover
• Copyright: 2002-04-15
• Publisher: McGraw-Hill Education

Summary

Implement GE's legendary Work-Out technique for solving organizational problems fast...shy;shy;and get fast, GE-like resultsshy;shy; in your organization.ion.

Author Biography

Dave Ulrich is a professor of business administration at the University of Michigan School of Business and the author of the best-selling Human Resource Champions, Results-Based Leadership, and The HR Scorecard.

Steve Kerr is Chief Learning Officer and a Managing Director of Goldman Sachs. He was previously Vice President-Leadership Development and Chief Learning Officer for General Electric, with responsibility for GE's renowned Leadership Development Center at Crotonville.

Ron Ashkenas is the managing partner of management consulting firm Robert H. Schaffer & Associates, and senior author (with Ulrich, Kerr, and Todd Jick) of two previous books about GE.

Table of Contents

Acknowledgments	vii
Introduction: The Power of Work-Out	xi
PART I What Is Work-Out?	1	(80)
Work-Out, GE, and the Largest Corporate Transformation in History	3	(20)
Why Work-Out Works: The Underlying Principles	23	(24)
Is Your Organization Ready for Work-Out? When and Where to Start	47	(16)
How to Lead a Fast, Simple Work-Out---When You've Never Done It Before	63	(18)
PART II Making Work-Out Happen: Implementing a Full-Length Work-Out	81	(138)
A Work-Out Road Map	83	(20)
Planning a Work-Out	103	(22)
Conducting a Work-Out	125	(40)
Implementing Work-Out Recommendations	165	(24)
Customizing Work-Out for Your Organization	189	(22)
Work-Out at Work: How Zurich Financial Services U.K. Used Work-Out to Transform the Company	211	(8)
PART III Work-Out's Long-Term Payoff	219	(76)
Using Work-Out to Create GE-Style Organizational Leadership	221	(22)
Embedding the Process in Your Organization	243	(20)
Work-Out as Culture Change	263	(20)
Make Work-Out Work for You	283	(12)
Appendix A: The Work-Out Leader's Tool Kit	295	(4)
Appendix B: Work-Out Simulation Exercise: United Bank of London	299	(6)
Appendix C: Work-Out: The Foundations of a Cultural Revolution (A speech given to General Electric officers in January, 1990)	305	(8)
End Notes	313	(4)
Index	317