Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Exercises and Tables | p. xi |
Preface | p. xv |
Acknowledgments | p. xix |
The Authors | p. xxi |
Introduction | p. 1 |
Getting Started: Are Men and Women Just Born Different or Do They Learn to Be Different? | p. 7 |
Learning Objectives | p. 7 |
Introduction | p. 8 |
Section 1: Introduction to Gender: It's Complicated | p. 10 |
Section 2: What Do Women and Men Really Think of Each Other? | p. 19 |
Section 3: Transcending Gender: The Androgynous Answer | p. 23 |
He Speaks, She Speaks: What Different Things They Say | p. 35 |
Learning Objectives | p. 35 |
Introduction | p. 36 |
Section 1: Talk the Talk: Facts and Fiction About Sex Differences in Speech Communication | p. 37 |
Section 2: Different Speech Styles, Outcomes, and Missed Connections | p. 48 |
Action Steps for Men | p. 62 |
Action Steps for Women | p. 63 |
Gender Conversation Technicalities: Interruptions, Overlapping, and Other Turn-Taking Dilemmas | p. 65 |
Learning Objectives | p. 65 |
Introduction | p. 66 |
Section 1: How He and She Interrupt and Overlap Their Talk | p. 67 |
Section 2: Women's and Men's Perspectives: Other and Self | p. 77 |
Action Steps for Men | p. 85 |
Action Steps for Women | p. 86 |
Women, Men, and Unspoken Messages | p. 87 |
Learning Objectives | p. 87 |
Introduction | p. 88 |
Section 1: Unspoken Gender Messages | p. 88 |
Section 2: Gender Touch and Power at Work | p. 101 |
Section 3: Space: The Final Gender Frontier | p. 115 |
Section 4: Something in the Way She and He Move: Women's and Men's Gestures and Movements | p. 123 |
The Voice's Message | p. 130 |
Action Steps for Men | p. 132 |
Action Steps for Women | p. 133 |
How She and He Listen | p. 135 |
Learning Objectives | p. 135 |
Introduction | p. 135 |
Section 1: Listening Between Him and Her | p. 137 |
Section 2: Women and Men Do Listen Differently | p. 149 |
Section 3: Improved Listening Skills for Women and Men | p. 160 |
Action Steps for Men | p. 169 |
Action Steps for Women | p. 170 |
Men, Women, and Conflict: Take It Like a Man Versus Nice Girls Don't Do Conflict | p. 171 |
Learning Objectives | p. 171 |
Introduction | p. 172 |
Section 1: The Playground as Battleground | p. 173 |
Section 2: Nice Girls Don't Do Conflict | p. 188 |
Section 3: Play Fighting | p. 190 |
Section 4: The Anger Advantage | p. 194 |
Rule Makers and Rule Breakers: Is There a Double Standard in Expressing Anger? | p. 202 |
Section 5: Crying as a Female Trademark | p. 205 |
Action Steps for Men | p. 215 |
Action Steps for Women | p. 216 |
He and She Wired | p. 217 |
Learning Objectives | p. 217 |
Introduction | p. 218 |
Section 1: He and She: The Smiley Face Dilemma | p. 219 |
How and Why He and She Use Emoticons | p. 223 |
Section 2: E-Mail Showdown: One Sentence Versus One Paragraph | p. 228 |
Section 3: Why Can't He Be Nice? | p. 232 |
Section 4: Can E-Mail Level the Playing Field for Women? | p. 236 |
Action Steps for Men | p. 239 |
Action Steps for Women | p. 240 |
Final Thoughts on Reaching Across the Gender Divide | p. 241 |
Learning Objectives | p. 241 |
Introduction | p. 242 |
Options for Closing the Training Program | p. 242 |
Action Plan and Next Steps | p. 256 |
Example One-Hour Program | p. 263 |
Learning Objectives | p. 263 |
Introduction | p. 264 |
Example 1: Conquering Conversational Collisions Between Men and Women | p. 264 |
Example 2: Talk Remedies for Communication Between Men and Women | p. 267 |
A Half-Day Program | p. 271 |
Learning Objectives | p. 271 |
Introduction | p. 272 |
Example 1: Conquering Conversational Collisions Between Men and Women | p. 272 |
Example 2: Talk Remedies for Communication Between Men and Women | p. 276 |
A Full-Day Program | p. 281 |
Learning Objectives | p. 281 |
Introduction | p. 282 |
Example 1: Conquering Conversational Collisions Between Men and Women | p. 283 |
Example 2: Talk Remedies for Communication Between Men and Women | p. 289 |
Additional Instruments and Training Tools | p. 297 |
Recommended Resources | p. 305 |
References | p. 307 |
Index | p. 313 |
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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.