Genderflex

by Tingley, Judith C.

• ISBN13: 9780814402665
• ISBN10: 0814402666
• Format: Hardcover
• Copyright: 1994-09-01
• Publisher: Amacom Books

Summary

For more than 15 years, psychologist and consultant Judith Tingley has helped men and women at companies such as American Express and Blue Cross/Blue Shield communicate more effectively with each other. Encouraging readers to be flexible without sacrificing strength, this guide uses fascinating, everyday scenarios to show how to ease tension and increase influence through effective "genderflex" communication.

Table of Contents

Acknowledgments
Introduction
Let the Peace Talks Begin	p. 1
The Big Three - Content, Style and Structure	p. 21
Adapting to the Difference	p. 39
Women's Communication - What to Enhance, Improve, Delete	p. 53
Men's Communication - What to Keep, Add, Dump	p. 75
"I Was Just Joking! Can't You Take a Joke?"	p. 91
"I'm Not Too Emotional!"	p. 113
"Of Course I Take Women Seriously!"	p. 137
"I Do Have a Sense of Humor."	p. 159
"No, Nothing's Wrong."	p. 179
Why These Dramatic Differences Between Men and Women?	p. 199
Generalizing and Genderflexing - It Works	p. 211
Appendix A: The System	p. 225
Appendix B: Requesting a Change in Behavior	p. 227
Appendix C: Feeling Word List	p. 231
Appendix D: Active Listening Techniques	p. 235
Appendix E: Noticing Feelings	p. 239
Appendix F: Genderflex Techniques	p. 241
Bibliography	p. 243
Index	p. 251
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