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Viva Ona Bartkus, is an associate professor of management at the University of Notre Dame. Prior to joining the faculty at the University of Notre Dame, Dr. Bartkus spent ten years at the global management consulting firm of McKinsey & Companythe last four years as a partner.
Edward J. Conlon, joined the faculty of Notre Dame in 1992, served as chair of the management department until 1998, and as Associate Dean for Graduate programs since 2003. In addition to teaching in the Executive MBA program at Notre Dame, he has conducted executive development workshops with leading organizations.
Acknowledgments | p. vii |
Introduction: Solve the Problem | p. 1 |
Discovering Solutions | p. 13 |
Starting from Values | p. 15 |
What Really Is the Problem Here? | p. 35 |
Priorities | p. 61 |
One Percent Inspiration | p. 75 |
Ninety-Nine Percent Perspiration | p. 97 |
How to Tell the Story | p. 129 |
Moving from Analysis to Action | p. 147 |
The Business Case | p. 149 |
When Good Enough Is Both | p. 173 |
Driving the Solution Through the Organization | p. 203 |
Frailty, Fortitude, and a Leader's Commitment | p. 205 |
Bulldoze the Barriers | p. 225 |
The Toils of Sisyphus | p. 249 |
Conclusion | p. 273 |
Notes | p. 279 |
About the Authors | p. 281 |
Index | p. 283 |
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